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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
February 04, 2015

Oracle doubles down on the cloud

Matrix Commerce
Last week I got out of Boston just ahead of the massive blizzard that covered...
Analyst Blog
February 03, 2015

The 25 Year History of Lotus Notes

Future of Work
Last week at Lotusphere 2015, I mean IBM ConnectED 2015, I had the pleasure o...
Alan Lepofsky