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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Analyst Blog
September 20, 2015

An identity glut on the Internet of Things

Digital Safety, Privacy & Cybersecurity
The identerati sometimes refer to the challenge of "binding carbon to silicon...
Steve Wilson