Analyst Blog January 22, 2014 News Analysis: HootSuite Acquires uberVU For Analytics And Enterprise Growth Marketing Transformation ... R "Ray" Wang
Analyst Blog January 21, 2014 Former Capgemini CTO Andy Mulholland Joins Constellation Research as VP and Principal Analyst New C-Suite ...
Orbits Blog January 19, 2014 Time to Bring Down the Search and Social Silos Marketing Transformation ... Gavin Heaton
Analyst Blog January 18, 2014 Reduce Support Costs With A Customer Community: Increase Agent Efficiency (Part 2) Marketing Transformation ...
Analyst Blog January 17, 2014 Making Personal Analytics Fun New C-Suite These days when people talk about "big data", the most common scenarios invol... Alan Lepofsky
Analyst Blog January 15, 2014 Rise of the Social Enterprise - Game Changers Broadcast New C-Suite Below is the webcast on the rise of the social enterprise that I participated... Alan Lepofsky
Analyst Blog January 12, 2014 News Analysis: New #IBMWatson Business Group Heralds The Commercialization Of Cognitive Computing. Ready For Augmented Humanity? Data to Decisions IBM Launches New Business Group In New York’s Silicon Alleylt;... R "Ray" Wang
Analyst Blog January 11, 2014 Event Report: #NRF14 Preview - Retail's Big Show Hints At Lessons Learned In #MatrixCommerce Marketing Transformation ... R "Ray" Wang
Orbits Blog January 10, 2014 You Are What You Endorse–Google Shared Endorsements Marketing Transformation ... Gavin Heaton
Analyst Blog January 8, 2014 Salesforce.com Puts Less Emphasis On Social More On Business Future of Work This morning at Salesforce.com's World Tour event in New York city, I meet wi... Alan Lepofsky
Analyst Blog January 6, 2014 News Analysis: Verint Announces Intent To Acquire Kana For $514M Data to Decisions ... R "Ray" Wang
Analyst Blog January 2, 2014 Quips: #CES2014 Preview - Trends In Digital Disruption For Consumers Center Around Mass Personalization At Scale New C-Suite ... R "Ray" Wang
Analyst Blog January 2, 2014 Getting Social with Siebel #4: Can I support other CRM Platforms Matrix Commerce ...
Analyst Blog December 24, 2013 Tuesday's Tip: Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as @Target's) Marketing Transformation Every Brand Should Have A Plan For A Data Breach... R "Ray" Wang
Analyst Blog December 24, 2013 Facebook's challenge to the Collection Limitation Principle New C-Suite Facebook's challenge to the Collection Limitation Principle... Steve Wilson
Analyst Blog December 17, 2013 Be the Change you Want to See - Great Future of Work Products Begin with Great Company Culture New C-Suite Company culture: the secret ingredient in the creation of the industr...
Analyst Blog December 17, 2013 Event Report: The Atlantic Silicon Valley Summit - Exploring The Culture Of Innovation [VIDEO] #AtlanticSVS Data to Decisions ... R "Ray" Wang
Analyst Blog December 11, 2013 Salesforce Chatter: The Collaborative Foundation of Salesforce1 Data to Decisions Today Constellation Research published my latest report, ... Alan Lepofsky
December 10, 2013 Purposeful Collaboration - Implementing Social Into Business Processes Future of Work Create an effective social strategy that helps your organization move from 'simple sharing' to Purposeful Collaboration. lt;a href=quot;/research/enterprise-collaboration-software-... Alan Lepofsky
Orbits Blog December 9, 2013 Are Contact Centers Becoming Obsolete? Next-Generation Customer Experience The Omni Channel Contact Center refers to the delivery of a fully connected c...
Analyst Blog December 8, 2013 Purposeful Collaboration - How To Make "Social" Work Future of Work The following is the 18min talk I gave at Constellation Connected Enterprise ... Alan Lepofsky