Results

Insight News
April 03, 2025

ServiceNow acquires Logik.ai, as it steps up CRM efforts

Data to Decisions
ServiceNow said that the purchase of Logik.ai will expand its reach into CRM. Salesforce said Logik.ai will also accelerate its efforts in sales and order management processes. ...
Larry Dignan
Insight News
March 28, 2025

Randstad Digital’s Renganathan on data, AI, CX challenges

Marketing Transformation
Raja Renganathan. Chief Growth Officer at Randstad Digital, said enterprises have invested heavily in various platforms, but need to focus on transformation—technical and cultural—...
Larry Dignan
Insight News
March 18, 2025

Adobe's plan: Leverage agentic AI for CX, unify platform

Data to Decisions
Adobe laid out its customer experience vision that includes multiple purpose-built AI agents, automated experiences that can adapt on the fly and scaling personalization. ...
Larry Dignan
Insight News
March 12, 2025

Adobe reports strong Q1, adds Firefly subscriptions

Data to Decisions
Adobe is using its platform to give creative professionals access to a variety of models. These AI features will include new Firefly web app subscriptions. ...
Larry Dignan
ShortList Spotlights
February 18, 2025

Let's Talk Configure, Price, Quote | 2025 Q1 ShortList Spotlight

Revenue & Growth Effectiveness
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Liz Miller
Insight News
February 11, 2025

For Shopify's Q4, customer wins, expansion does the talking

Data to Decisions
Harvey Finkelstein, President of Shopify, said the company in 2025 will be committed to quot;further establishing Shopify as the go-to commerce platform for businesses of all sizes...
Larry Dignan