Results

Insights News
May 28, 2025

Salesforce Q1 strong, outlook raised for Q2

Data to Decisions
Salesforce delivered better than expected first quarter results and upped its outlook for the second quarter. The company said it saw strength in Data Cloud and AI annual recurring...
Larry Dignan
Insights News
May 28, 2025

Box's Q1, outlook highlight potential in AI agent ecosystem

Data to Decisions
Box reported better-than-expected first quarter results and raised its outlook as its content and unstructured data platform carves out a key role as enterprises move to AI agents....
Larry Dignan
Insights News
May 21, 2025

Zoom reports strong Q1 earnings, shows enterprise strength

Data to Decisions
Zoom Communications delivered better-than-expected first quarter earnings as the company is seeing strong demand for Zoom Customer Experience, Zoom Revenue Accelerator and Workivo....
Larry Dignan
Insights News
May 20, 2025

Google I/O 2025: Google aims for a universal AI assistant

Data to Decisions
Google's future vision is to create leverage its data, properties and services to create a universal AI assistant that will be agentic, understand your personal context and carry o...
Larry Dignan
Insights News
April 24, 2025

ServiceNow makes its CRM ambitions crystal clear

Data to Decisions
If you needed more evidence that ServiceNow sees itself as a CRM disruptor consider this: On a strong first quarter earnings call, the acronym quot;CRMquot; was mentioned 35 times....
Larry Dignan
Insights News
April 03, 2025

ServiceNow acquires Logik.ai, as it steps up CRM efforts

Data to Decisions
ServiceNow said that the purchase of Logik.ai will expand its reach into CRM. Salesforce said Logik.ai will also accelerate its efforts in sales and order management processes. ...
Larry Dignan
Insights News
March 28, 2025

Randstad Digital’s Renganathan on data, AI, CX challenges

Marketing Transformation
Raja Renganathan. Chief Growth Officer at Randstad Digital, said enterprises have invested heavily in various platforms, but need to focus on transformation—technical and cultural—...
Larry Dignan
Insights News
March 18, 2025

Adobe's plan: Leverage agentic AI for CX, unify platform

Data to Decisions
Adobe laid out its customer experience vision that includes multiple purpose-built AI agents, automated experiences that can adapt on the fly and scaling personalization. ...
Larry Dignan