Analyst Blog July 14, 2015 TeleTech Survey Results: The Mobile Customer Experience Imperative Next-Generation Customer Experience Each quarter, TeleTech publishes its latest thinking in its executive journal...
Orbits Blog July 14, 2015 More Opportunities in Sports CRM and Analytics Next-Generation Customer Experience ... Russell Scibetti
Analyst Blog July 14, 2015 SAS Factory Miner Industrializes Predictive Analytics Data to Decisions SAS taps machine learning to speed model development and testing and ...
Analyst Blog July 13, 2015 Nominate your CIO for a SuperNova Award Data to Decisions Honor your organization's CIO or innov...
Analyst Blog July 13, 2015 Has Microsoft Just Redefined Collaboration? Introducing Project Gigjam Future of Work Let’s say ... Alan Lepofsky
Analyst Blog July 13, 2015 Live Report: Microsoft Announces Project GigJam at Worldwide Partner Conference Future of Work Below are the posts I made about ... Alan Lepofsky
Orbits Blog July 12, 2015 Forget Big Data, It’s Time for Big Narratives Data to Decisions It is easy to get excited about big data.... Gavin Heaton
Analyst Blog July 09, 2015 Workday to Expand Suite of Applications for Healthcare Industry - with a SCM twist Future of Work ... Holger Mueller
Analyst Blog July 08, 2015 Constellation's Ten Most Popular Research Reports of 2015 YTD Data to Decisions ...
Analyst Blog July 08, 2015 The Future of Work: Collaboration Tools Become More Intelligent - CxOTalk Future of Work On July 7th I had the honour of participating in ... Alan Lepofsky
Orbits Blog July 07, 2015 Time To Convert Your Social Engagement Into a Sales Funnel? Marketing Transformation ...
Analyst Blog July 07, 2015 Apply for a SuperNova Award - Recognizing leaders in digital business Data to Decisions ...
Analyst Blog July 07, 2015 Capgemini continues the journey to becoming the innovation company Matrix Commerce Two weeks ago I was on the road again…I know I know…. what a surprise!...
Analyst Blog July 07, 2015 Sentiment Analysis: The New State Of The Art Data to Decisions How do you get to the next level of customer understanding?...
Orbits Blog July 06, 2015 Retail Disrupted-Consumers Get Smarter says IBM Study Matrix Commerce I have a love-hate relationship with shopping.... Gavin Heaton
Analyst Blog July 02, 2015 Book Summary: Lesson 9 From Disrupting Digital Business - Deliver Intention Driven, Mass Personalization At Scale Data to Decisions ... R "Ray" Wang
Orbits Blog July 01, 2015 Two Must-Attend Sports Business Conferences in July Marketing Transformation ... Russell Scibetti
Orbits Blog July 01, 2015 Is It Time for a Chief Brand Storyteller? Marketing Transformation This great presentation on content marketing and storytelling by ... Gavin Heaton
Analyst Blog June 25, 2015 Future of Work: What Does The IBM and Box Partnership Mean? Future of Work ... Alan Lepofsky
Orbits Blog June 23, 2015 Social Selling for Ticket Sales Staff Next-Generation Customer Experience In the course of my Twitter usage, I discovered Ted Glick (... Russell Scibetti
Analyst Blog June 15, 2015 Salesforce Unveils Next Generation Marketing Cloud; Now Any Journey Is Possible Marketing Transformation I’m speaking at ...
Analyst Blog June 15, 2015 Webinar About Best Practices: Customer Experience Management, Technology, Roles and Strategy Marketing Transformation Is your brand following these best practices for customer experience manageme...