Results

Insight News
June 29, 2023

Salesforce rolls out Sales GPT, Service GPT

Data to Decisions
Salesforce is steadily rolling out generative AI capabilities across its portfolio. Sales GPT and Service GPT will be available later this year. ...
Larry Dignan
Insight News
June 22, 2023

Amazon vs. Walmart: 8 innovation takeaways

Next-Generation Customer Experience
quot;(Walmart) is one of the greatest case studies in the innovator's dilemma that we’ve ever seen in modern business history,quot; said author Jason Del Rey. ...
Larry Dignan
June 12, 2023

PegaWorld iNspire 2023: Day 1 Highlights

Data to Decisions
Pega Systems has gathered customers, partners, prospects and media in Las Vegas for PegaWorld iNspire 2023. Liz Miller shares some highlights of Day 1 including CEO Alan Trefler's ...
Liz Miller
Insight News
June 08, 2023

Adobe Firefly heads to enterprises, Adobe Express

Marketing Transformation
Adobe is scaling its Firefly Generative AI across enterprise content workflows and embedding it into Adobe Express. The upshot is that enterprises will be able to safely scale on-b...
Larry Dignan