Results

Insights News
April 22, 2026

IBM delivers strong Q1, maintains outlook

Innovation & Product-led Growth
IBM reported a better-than-expected first quarter and said it saw strong sales of infrastructure due to hybrid cloud and IBM Z systems. Software revenue was up 11% in the first qua...
Larry Dignan
Analyst Blog
April 22, 2026

CRM Is Not Dead (and Other Enterprise POVs from CRTV Episode 128)

Future of Work
In ConstellationTV episode 128, co-hosts Liz Miller and Holger Mueller tackle the biggest myths in enterprise tech, from the state of CRM to Wall Street's AI obsession. Here are th...
Liz Miller
Holger Mueller
Hannah Mason
Insights News
April 22, 2026

The big picture behind Ask Macy’s, a Gemini powered AI agent

Next-Generation Customer Experience
Macy's has rolled out a Google Cloud powered AI agent called quot;Ask Macy's,quot; a concierge that leverage multimodal capabilities to move sales along and sort through the retail...
Larry Dignan
Event Update
April 20, 2026

AI is finally getting a job | Infor Analyst Summit Takeaways

Future of Work
Constellation Research analysts are back from the Infor Analyst Summit in Atlanta with one clear message: AI that doesn’t understand your business processes won’t move the needle....
Michael Ni
R "Ray" Wang
Holger Mueller
Insights News
April 16, 2026

Canva revamps its platform with Canva AI 2.0

Data to Decisions
Canva has rearchitected its visual communication platform that layers AI, including a set of its own foundational models, throughout the creativity process and expands into workflo...
Larry Dignan
Insights News
April 15, 2026

Why Salesforce Headless 360 matters

Data to Decisions
Salesforce launched Salesforce Headless 360 in a move that makes its entire platform available via APIs, Model Context Protocol and CLI commands for humans and AI agents. The move ...
Larry Dignan
Insights News
April 15, 2026

Adobe launches Firefly AI Assistant

Data to Decisions
Adobe launched Firefly AI Assistant, a creative AI agent, which enables creators to describe outcomes in natural language to create and edit images and orchestrate content workflow...
Larry Dignan
Insights News
April 15, 2026

Certinia launches Veda AI agent suite

Data to Decisions
Certinia launched Veda, an intelligent operations engine that is a suite of AI agents and actions that sit on top of its professional services automation (PSA) platform....
Larry Dignan