Analyst Blog September 1, 2015 IOT: Salesforce Introduces Lightning Console and Wave Analytics App for Service Cloud Next-Generation Customer Experience By 2020 it is estimated that there will be over 50 billion connected devices....
Analyst Blog September 1, 2015 Bluenose: Customer Success Management for a Post-Sale, On-Demand, Attention Economy Next-Generation Customer Experience ...
Analyst Blog August 31, 2015 Cisco and Apple Partner to Drive Enterprise Sales Next-Generation Customer Experience Partnership with Cisco Signals Apple's Seriousness About Growing Ent... R "Ray" Wang
Analyst Blog August 27, 2015 Stitch Labs: Democratizing Commerce and Empowering Retailers Next-Generation Customer Experience Stitch Lab’s mission is to democratize commerce ...
Analyst Blog August 26, 2015 Join Us For A Silicon Valley CXO Day At Constellation's Connected Enterprise #CCE2015 Data to Decisions Join me at the annual Silicon Valley CXO Day on the third and final day of Co... R "Ray" Wang
Analyst Blog August 26, 2015 Gainsight Profile: Customer Success Management for a Post-Sale, On-Demand, Attention Economy Next-Generation Customer Experience Buyer’s Guide for Customer Success Management: Gainsight I’m...
Analyst Blog August 26, 2015 5 Social Business Trends Influencing the Future of Work Future of Work A confluence of trends is influencing the way we work today.... Alan Lepofsky
Analyst Blog August 26, 2015 Totango: Customer Success Management for a Post-Sale, On-Demand, Attention Economy (Part 1) Next-Generation Customer Experience Buyer’s Guide for Customer Success Manag...
Analyst Blog August 25, 2015 Mintigo: Advanced Predictive Analytics for Marketers Marketing Transformation Being able to make better use of your Marketin...
Analyst Blog August 24, 2015 Don Tapscott Speaking at Constellation's Connected Enterprise Data to Decisions ...
Analyst Blog August 20, 2015 Infosys Announces Three New Service Lines #AiKiDō Tech Optimization New Ai Ki D? Service Offerings Prov... R "Ray" Wang
Analyst Blog August 20, 2015 Oracle Acquires Maxymiser for Mass Personalization at Scale Next-Generation Customer Experience Is Personalization At Scale Possible? Personalization at sca...
Analyst Blog August 20, 2015 Oracle Announces Agreement To Acquire Marketing Cloud A/B Testing Firm @Maxymiser Marketing Transformation Oracle Marketing Cloud Customers Will Gain Channel Agnostic Customer... R "Ray" Wang
Analyst Blog August 18, 2015 Mobile Customer Relationship Management: Mobile is the New CRM Next-Generation Customer Experience Will The Mobile Device Ever Live Up to It’s Potential? Every...
Analyst Blog August 17, 2015 Verint® Acquires Telligent® to Extend Online Community Customer Experience Next-Generation Customer Experience As you might recall, Telligent®, acquired Zimbra, whose purpose was to help o...
Analyst Blog August 13, 2015 A Great Place for Customer Service? Twitter: Oracle’s Social Roll-Out of A Twitter Enhanced Customer Solution Next-Generation Customer Experience There was a time when customers wrote a letter to customer service- ok that w...
Analyst Blog August 13, 2015 SuccessConnect15 - Progress, innovative ideas, and challenging the status quo Next-Generation Customer Experience We... Holger Mueller
Analyst Blog August 13, 2015 Salesforce Evolves Communities From Forums To E-Commerce Future of Work ... Alan Lepofsky
Analyst Blog August 12, 2015 News Analysis - WorkForce Software Announces Global Reseller Agreement with SAP Future of Work On... Holger Mueller
Analyst Blog August 11, 2015 SAP SuccessFactors SuccessConnect 2015- Day #1 Keynote 3 Takeaways Future of Work I ... Holger Mueller
Analyst Blog August 11, 2015 Final Extension - SuperNova Award Deadline Extended to August 21 Data to Decisions New deadline August 21, 2015...
Orbits Blog August 11, 2015 Don’t Listen to Me. Listen to MIT. Get Out of Facebook. Next-Generation Customer Experience Short post from my phone while I get the oil changed in my car. ...
Analyst Blog August 11, 2015 SAP SuccessFactors Introduces Next Generation of Intelligent HCM Software Future of Work Th... Holger Mueller
Analyst Blog August 10, 2015 Inside Alphabet - G Is For Google Data to Decisions Alphabet Enables Google To Remain Innov... R "Ray" Wang
