This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
lt;pgt;Big Brains In AI Discuss The Risks of Generative AI At Reinvent Futures Eventlt;/pgt;
lt;pgt;On July 27th, 2023, almost 300 people gathered at Shack15 in the Ferry buildi...
Twilio is bringing generative AI to its Customer Data Platform (CDP) in a bid to use first party data and large language models to predict customer behavior and spur engagement.
...
The watsonx Code Assistant for Z, which will be generally available in the fourth quarter, is aimed at its mainframe customer base that's looking to modernize its COBOL application...
Zoom CEO Eric Yuan said Zoom Contact Center is adding 90 new features and enhancements per quarter. quot;We look forward to adding additional products to this suite to expand our n...
quot;If we are minimizing mistakes and doing the best we can in terms of automation we're able to deliver better services and more profitability to shareholders.quot;
...
F5 has become more diversified with software, software-as-a-service and services as well as hardware. Here's what that transformation meant for the customer experience.
...
lt;pgt;Every Enterprise and Brand Is Focused On Revenue Growth While Trying To Achieve Operational Efficiencylt;/pgt;
lt;pgt;There has never been a greater focus on revenue, how...
Nvidia at Siggraph outlined an AI vision where developers will create, test and optimize generative AI models and large language models (LLMs) on a PC and workstation and then scal...
RingCX is a native platform that will include RingCentral's unified communications tools with contact center capabilities as well as generative AI.
...
According to Five9, Aceyus will provide its CX platform with contextual data across disparate systems. Aceyus integration catalog will also boost Five9's data lake.
...
Zoom updated its terms of service to give the platform the right to use some customer data for training its AI models. Here are a few thoughts on what's next.
...
Uncover how data-driven marketing, app-first product strategies, and quality-focused hiring are shaping enterprise performance with F5 leaders and the Crosschq CEO.
...
Generative AI, which appears to be initially loved by students and loathed by educators, is coming to education as its embedded in courseware as well as learning management systems...
Salesforce's Einstein Studio, which is generally available, can use custom LLMs along with Einstein GPT's LLMs and remove the need for Extract Transform and Load (ETL).
...
quot;What we're doing is democratizing access to generative AI, lowering the cost of training and running models, enabling access to large language model of choice instead of there...
