Analyst Blog February 7, 2014 Meet the Constellation Orbits Influencers - Richie Etwaru and Chris Morace Future of Work This is the second installment of our "Meet the Constellation Orbits Influenc...
Analyst Blog February 6, 2014 Reduce Support Costs With A Customer Community: Increase Agent Efficiency (Final part) Marketing Transformation Community-Based Support Compliments the Contact Center...
Orbits Blog February 5, 2014 Going into Orbit with Constellation Research Future of Work “Constellation Orbits is comprised of twenty thought lea... Chris Morace
Analyst Blog February 5, 2014 Rahul Sachdev Named CEO of Get Satisfaction Next-Generation Customer Experience ...
Analyst Blog February 4, 2014 IBM Mail Next - Your New Personal Interaction Manager Future of Work Last week at IBM's annual conference IBM Connect they announced a ... Alan Lepofsky
Analyst Blog February 3, 2014 Is Salesforce / Siebel a Classic Disruption Case? Next-Generation Customer Experience ...
Analyst Blog January 29, 2014 IBM makes Connections - introduces the Talent Suite at IBMconnect 2014 Future of Work ... Holger Mueller
Analyst Blog January 28, 2014 Former Forrester Analyst and PWC Management Consultant, Dr. Natalie Petouhoff Joins Constellation Research to Cover Digital Marketing Marketing Transformation ...
Analyst Blog January 26, 2014 Disruption Revolution: The ROI of Acknowledgement Marketing Transformation The following is an excerpt from “Disruption Revolution”, a great e-book that...
Analyst Blog January 23, 2014 Customer Conversations are Key to Your Business Marketing Transformation This post is part of the Deep Thoughts at Dreamforce Series of candid int...
Analyst Blog January 22, 2014 News Analysis: HootSuite Acquires uberVU For Analytics And Enterprise Growth Marketing Transformation ... R "Ray" Wang
Orbits Blog January 19, 2014 Time to Bring Down the Search and Social Silos Marketing Transformation ... Gavin Heaton
Analyst Blog January 18, 2014 Reduce Support Costs With A Customer Community: Increase Agent Efficiency (Part 2) Marketing Transformation ...
Orbits Blog January 17, 2014 Message to CIOs, Stop Hogging Innovation: It's the Business of Everyone in the C-Suite Next-Generation Customer Experience ...
Analyst Blog January 17, 2014 Making Personal Analytics Fun New C-Suite These days when people talk about "big data", the most common scenarios invol... Alan Lepofsky
January 15, 2014 The Future of the NFL Fan Experience New C-Suite Digital technology is rapidly transforming NFL fan expectations. R quot;Rayquot; Wang explains how NFL teams can deliver the best fan experience with an innovative combination of d... R "Ray" Wang
Analyst Blog January 15, 2014 Rise of the Social Enterprise - Game Changers Broadcast New C-Suite Below is the webcast on the rise of the social enterprise that I participated... Alan Lepofsky
Analyst Blog January 12, 2014 News Analysis: New #IBMWatson Business Group Heralds The Commercialization Of Cognitive Computing. Ready For Augmented Humanity? Data to Decisions IBM Launches New Business Group In New York’s Silicon Alleylt;... R "Ray" Wang
Analyst Blog January 11, 2014 Event Report: #NRF14 Preview - Retail's Big Show Hints At Lessons Learned In #MatrixCommerce Marketing Transformation ... R "Ray" Wang
