Hitachi Digital Services launched a library of more than 200 pre-built AI agents across industries and use cases as well as an Agent Management System that aims to provide a single pane of glass to manage multiple agentic AI platforms.
The new library and agent management system landed as Hitachi Digital Services unveiled Hitachi Application Reliability Center (HARC) Agents.
Hitachi Digital Services' launch highlights a few notable trends:
- Integrators are in a strong position to provide agentic AI given they touch multiple systems and think in terms of process.
- Operations technology is becoming intertwined with IT.
- And enterprises are focused on value for specific use cases.
For Hitachi Digital Services, the launch is a follow-up to its May analyst day where it broadly outlined its strategy, customer use cases and its AI platform and software. Hitachi Digital Services added its Agent Library and Agent Management System to its HARC Agents platform, which also includes R202.a, a framework for defining and developing enterprise AI deployments, and HARC for AI, a set of professional and managed services to operationalize AI systems.
More on Hitachi Digital Services:
- Hitachi Digital Services CEO Lvin on AI transformation, operations technology and use cases
- Hitachi Digital Services: A deep dive on what it does, IT, OT, AI strategy (See PDF)
- Constellation ShortList™ Innovation Services and Engineering
According to Hitachi Digital Services, the HARC Agents stack can reduce time to value for AI agents by 30%. Roger Lvin, CEO of Hitachi Digital Services, said the company is trying to address a key pain point for enterprises. "Too many technology partners are content to run pilots, chase headlines, and talk theory," said Lvin, noting that enterprises need "operationalized AI" that drive returns.
Hitachi Digital Services said its Agent Library is focused on industrial AI with vertical-specific use cases and AI for operations, engineering, analytics, security and cloud. The company added that it will add new agents continuously.
The Agent Management System (AMS) from Hitachi Digital Services is another tool worth watching. With AMS, Hitachi Digital Services is looking to manage various agentic platforms such as Microsoft Azure Copilot Studio, Google Cloud's Agentspace, Ema, Lyzr and others holistically.
Bottom line: Enterprises are being pitched multiple AI agent platforms, but are likely going to look for one neutral point to operate what's going to be a sprawling heterogenous agentic AI landscape.
- Pondering the future of enterprise software
- Lessons from early AI agent efforts so far
- Every vendor wants to be your AI agent orchestrator: Here's how you pick
