This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
Customer experience has taken a back seat to cost cutting, declines in service and inflation and it's unclear whether new technologies such as generative AI can bail enterprises ou...
Domino's Pizza is known as a tech savvy company that has been ahead of the mobile and data curves and now it plans to leverage integration with Uber Eats, revamp its loyalty progra...
JPMorgan Chase executives were asked a simple question during its third quarter earnings conference call: What's the benefit of spending the most on technology in the banking indus...
Adobe launched a new model behind its Firefly generative AI image system and outlined GenStudio, which is a suite that will enable enterprises and marketers to better manage the co...
Kinetic blends physical and digital services as automobiles evolve from mechanical systems to digital ones that resemble data centers on wheels. Who is going to maintain and repair...
In prepared remarks, Narayen said advances across Creative Cloud, Document Cloud and Experience Cloud quot;are enabling us to attract an ever-growing set of users while delivering ...
SAS outlined its generative AI strategy that revolves around connecting its data science and analytics platform to a choice of large language models, focusing on quot;last milequot...
Intuit launched Intuit Assist, a generative AI assistant that will provide personalized recommendations across the company's platform, which includes TurboTax, Credit Karma, QuickB...
UserTesting launched UserTesting AI, tools that will provide customer experience insights and pain points, and AI Insights Summary, which will use GPT to put verbal and behavioral ...
lt;pgt;Big Brains In AI Discuss The Risks of Generative AI At Reinvent Futures Eventlt;/pgt;
lt;pgt;On July 27th, 2023, almost 300 people gathered at Shack15 in the Ferry buildi...
Twilio is bringing generative AI to its Customer Data Platform (CDP) in a bid to use first party data and large language models to predict customer behavior and spur engagement.
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quot;If we are minimizing mistakes and doing the best we can in terms of automation we're able to deliver better services and more profitability to shareholders.quot;
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RingCX is a native platform that will include RingCentral's unified communications tools with contact center capabilities as well as generative AI.
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According to Five9, Aceyus will provide its CX platform with contextual data across disparate systems. Aceyus integration catalog will also boost Five9's data lake.
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Salesforce's Einstein Studio, which is generally available, can use custom LLMs along with Einstein GPT's LLMs and remove the need for Extract Transform and Load (ETL).
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New Relic wants to be the single source of truth so engineers can make data driven decisions during the software life cycle. Will going private help?
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Intel's PC chip business was down 12% in the second quarter from a year ago to $6.8 billion and its data center and AI business had revenue of $4 billion, down 15% from a year ago....
