Analyst Blog January 11, 2014 Event Report: #NRF14 Preview - Retail's Big Show Hints At Lessons Learned In #MatrixCommerce Marketing Transformation R "Ray" Wang
Orbits Blog January 10, 2014 You Are What You Endorse–Google Shared Endorsements Marketing Transformation Gavin Heaton
Analyst Blog January 06, 2014 News Analysis: Microsoft Dynamics CRM Acquires Parature For Customer Service Capabilities Next-Generation Customer Experience Dynamics CRM Gains Key Technology and Team To Take Existing Customer R "Ray" Wang
Analyst Blog January 06, 2014 News Analysis: Verint Announces Intent To Acquire Kana For $514M Data to Decisions R "Ray" Wang
Analyst Blog January 02, 2014 Quips: #CES2014 Preview - Trends In Digital Disruption For Consumers Center Around Mass Personalization At Scale New C-Suite R "Ray" Wang
Analyst Blog December 28, 2013 Trends: 10 Trends for #Cloud Computing in 2014 To Dominate #Digital Disruption [Slide Share] New C-Suite Ten Trends For Cloud Computing In 2014 To Dominate Digital Disruption R "Ray" Wang Holger Mueller
Analyst Blog December 24, 2013 Tuesday's Tip: Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as @Target's) Marketing Transformation Every Brand Should Have A Plan For A Data Breach R "Ray" Wang
Analyst Blog December 17, 2013 Be the Change you Want to See - Great Future of Work Products Begin with Great Company Culture New C-Suite Company culture: the secret ingredient in the creation of the industr
Orbits Blog December 13, 2013 Social Communities Spur Innovative Customer Support Next-Generation Customer Experience As customer support managers plan for the upcoming year, one area I suggest f
Orbits Blog December 09, 2013 Are Contact Centers Becoming Obsolete? Next-Generation Customer Experience The Omni Channel Contact Center refers to the delivery of a fully connected c
Analyst Blog December 07, 2013 News Analysis: Acumatica Raises $10M In Series C Funding, Aims For 1B In Revenue By 2023 Next-Generation Customer Experience New Funding Round Fuels Road Map And Geographic Expansion R "Ray" Wang
Analyst Blog December 02, 2013 It’s Simple To Get Started Developing On Salesforce Data to Decisions I#39;ve often said one the main factors that influences the success of a pla Alan Lepofsky
Analyst Blog November 25, 2013 News Analysis: Acqusition Of Fiberlink Fills Key Gap In IBM's One-Stop Mobile First Strategy Matrix Commerce IBM Acquires Fiberlink (MaaS 360) For Mobile Management And Securitylt; R "Ray" Wang
Analyst Blog November 22, 2013 News Analysis: Sitecore Acquires Commerce Server In Quest Towards Customer Experience Management Data to Decisions R "Ray" Wang
Analyst Blog November 18, 2013 Salesforce Dreamforce Day 1 Future of Work Here is a four minute video with my thoughts on the Salesforce Dreamforce Day Alan Lepofsky
Analyst Blog November 18, 2013 Tweetup with the @ConstellationRG team at #DF13 Data to Decisions Tweetup with the Constellation Team at Dreamforce!
Analyst Blog November 17, 2013 News Analysis: Salesforce 1 Signals Support For Digital Business at #DF13 Data to Decisions Salesforce Seeks To Tackle Digital Business At Dreamforce R "Ray" Wang
Analyst Blog November 13, 2013 Kronos executes – 2014 will be key New C-Suite It was interesting t Holger Mueller
Analyst Blog November 12, 2013 Tuesday's Tip: Understand The Five Generation Of Digital Workers And Customers Future of Work R "Ray" Wang
Analyst Blog November 12, 2013 Tuesday's Tip: Understand The Five Generations Of Digital Customers And Workers Future of Work R "Ray" Wang
Analyst Blog November 08, 2013 Tweeting and feeling good about it - or effectiveness of marketing spend Future of Work I will be attending Holger Mueller
Analyst Blog November 04, 2013 Monday's Musings: The Chief Digital Officer In The Age Of Digital Business New C-Suite R "Ray" Wang
Analyst Blog October 27, 2013 Can we please stop the [silly] CMO vs CIO spend debate? New C-Suite Holger Mueller
