Analyst Blog July 14, 2015 TeleTech Survey Results: The Mobile Customer Experience Imperative Next-Generation Customer Experience Each quarter, TeleTech publishes its latest thinking in its executive journal...
Orbits Blog July 14, 2015 More Opportunities in Sports CRM and Analytics Next-Generation Customer Experience ... Russell Scibetti
Analyst Blog July 14, 2015 New Guidelines on Consumer Engagement and Data Privacy Next-Generation Customer Experience The ...
Analyst Blog July 10, 2015 CapGemini is ready for the Digital Economy - but challenges remain Innovation & Product-led Growth We... Holger Mueller
Analyst Blog July 9, 2015 Global Payroll BPO The Future for NGA HR Future of Work We... Holger Mueller
Analyst Blog July 9, 2015 Workday to Expand Suite of Applications for Healthcare Industry - with a SCM twist Future of Work ... Holger Mueller
Orbits Blog July 8, 2015 Want digital employees? Hire graduates, retrain existing employees Future of Work Graduates and graduate recruitment programmes have never been more im...
Analyst Blog July 7, 2015 Apply for a SuperNova Award - Recognizing leaders in digital business Data to Decisions ...
Analyst Blog July 7, 2015 Capgemini continues the journey to becoming the innovation company Matrix Commerce Two weeks ago I was on the road again…I know I know…. what a surprise!...
Orbits Blog July 6, 2015 Retail Disrupted-Consumers Get Smarter says IBM Study Matrix Commerce I have a love-hate relationship with shopping.... Gavin Heaton
Analyst Blog July 2, 2015 Book Summary: Lesson 9 From Disrupting Digital Business - Deliver Intention Driven, Mass Personalization At Scale Data to Decisions ... R "Ray" Wang
Orbits Blog July 1, 2015 Is It Time for a Chief Brand Storyteller? Marketing Transformation This great presentation on content marketing and storytelling by ... Gavin Heaton
Orbits Blog June 27, 2015 55% of Enterprises Predict Cloud Computing Will Enable New Business Models In Three Years New C-Suite ...
Analyst Blog June 25, 2015 6 Pillars of Ecommerce Customer Experience - Video Next-Generation Customer Experience Did you know that most brands are not achieving their ecommerce goals?...
Analyst Blog June 24, 2015 Delivering Superb Customer Experience Management Across the Web, Mobile and Commerce Next-Generation Customer Experience In ...
Analyst Blog June 22, 2015 Lesson 8 From Disrupting Digital Business: Democratize Distribution with P2P Networks Matrix Commerce Get All 10 Lessons Learned From Disrupting Digital Business... R "Ray" Wang
Analyst Blog June 20, 2015 Digital Disruption demands a new approach to ERP Innovation & Product-led Growth ERP is back on the agenda, but not as Enterprise ‘Resource... Andy Mulholland
Analyst Blog June 15, 2015 Salesforce Unveils Next Generation Marketing Cloud; Now Any Journey Is Possible Marketing Transformation I’m speaking at ...
Analyst Blog June 15, 2015 Webinar Invite: Delivering on Continuity & The Future of Marketing Marketing Transformation Marketing Begins With Continuity of Experience... R "Ray" Wang
Analyst Blog June 14, 2015 Lesson 7 From Disrupting Digital Business - Humanize Digital With Digital Artisans Marketing Transformation Get All 10 Lessons Learned From Disrupting Digital Business... R "Ray" Wang
Analyst Blog June 12, 2015 Panel Discussion at #CNX15: Social Customer Care with Honeywell, Aetna, and ALEX AND ANI Next-Generation Customer Experience Social Customer Care has become an expectation among consumers....
Analyst Blog June 12, 2015 Four Steps in the Creation of a Customer e-Commerce Engagement Organization Matrix Commerce In our ...
Analyst Blog June 10, 2015 Book Summary: Lesson 6 From Disrupting Digital Business: Win With Network Economies Data to Decisions Get All 10 Lessons Learned From Disrupting Digital Business... R "Ray" Wang
