Analyst Blog February 17, 2014 Quips: Good Technology Data Validates That Apple iOS Is Still King of Enterprise Class Mobile In The US New C-Suite Apple Grows In Net Activations In Q4 As Well As Overall R "Ray" Wang
Analyst Blog February 17, 2014 News Analysis: Rimini Street Vs Oracle Ruling Has No Negative Impact on Third Party Maintenance Rights Tech Optimization Recent Oracle vs Rimini Street Ruling Is About Customer Software Lice R "Ray" Wang
Analyst Blog February 16, 2014 Excerpt from “Like My Stuff”: Why Do Business on Facebook? Marketing Transformation Why is it important for brands to have a Facebook e-commerce capability?
Orbits Blog February 16, 2014 Best- And Worst-Performing Cloud Computing Stocks Feb. 10th To Feb. 14th And Year-to-Date New C-Suite
Analyst Blog February 15, 2014 Trends: [VIDEO] The Digital Business Disruption Ahead Preview - NASSCOM India Leadership Forum (#NASSCOM_ILF) Data to Decisions A 10-Minute Preview Video Interview Of The Digital Business Disruptio R "Ray" Wang
Orbits Blog February 14, 2014 Why Cloud ERP Adoption Is Faster Than Gartner Predicts Tech Optimization
Analyst Blog February 07, 2014 Quips: What the Google Motorola & Lenovo Deal Is Really About New C-Suite R "Ray" Wang
Analyst Blog February 06, 2014 Reduce Support Costs With A Customer Community: Increase Agent Efficiency (Final part) Marketing Transformation Community-Based Support Compliments the Contact Center
Analyst Blog February 06, 2014 Facebook Lookback Provides A Personal Touch To Social Networking Future of Work A few years ago I started to get frustrated with the way the market (vendors, Alan Lepofsky
Analyst Blog January 26, 2014 Disruption Revolution: The ROI of Acknowledgement Marketing Transformation The following is an excerpt from ldquo;Disruption Revolutionrdquo;, a great
Analyst Blog January 23, 2014 Customer Conversations are Key to Your Business Marketing Transformation This post is part of the Deep Thoughts at Dreamforce Series of candid int
Analyst Blog January 22, 2014 News Analysis: HootSuite Acquires uberVU For Analytics And Enterprise Growth Marketing Transformation R "Ray" Wang
Analyst Blog January 22, 2014 News Analysis: VMware Signals Commitment To Mobility With $1.54B Intent To Acquire Airwatch Data to Decisions Mobile Management Consolidation Continues And VMware Accelerates Mobi R "Ray" Wang
Analyst Blog January 18, 2014 Reduce Support Costs With A Customer Community: Increase Agent Efficiency (Part 2) Marketing Transformation
Analyst Blog January 12, 2014 News Analysis: New #IBMWatson Business Group Heralds The Commercialization Of Cognitive Computing. Ready For Augmented Humanity? Data to Decisions IBM Launches New Business Group In New Yorkrsquo;s Silicon Alley R "Ray" Wang
Analyst Blog January 11, 2014 Event Report: #NRF14 Preview - Retail's Big Show Hints At Lessons Learned In #MatrixCommerce Marketing Transformation R "Ray" Wang
Orbits Blog January 10, 2014 You Are What You Endorse–Google Shared Endorsements Marketing Transformation Gavin Heaton
Analyst Blog January 06, 2014 News Analysis: Microsoft Dynamics CRM Acquires Parature For Customer Service Capabilities Next-Generation Customer Experience Dynamics CRM Gains Key Technology and Team To Take Existing Customer R "Ray" Wang
Analyst Blog January 06, 2014 News Analysis: Verint Announces Intent To Acquire Kana For $514M Data to Decisions R "Ray" Wang
Analyst Blog January 02, 2014 Quips: #CES2014 Preview - Trends In Digital Disruption For Consumers Center Around Mass Personalization At Scale New C-Suite R "Ray" Wang
Analyst Blog December 28, 2013 Trends: 10 Trends for #Cloud Computing in 2014 To Dominate #Digital Disruption [Slide Share] New C-Suite Ten Trends For Cloud Computing In 2014 To Dominate Digital Disruption R "Ray" Wang Holger Mueller
Analyst Blog December 24, 2013 Tuesday's Tip: Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as @Target's) Marketing Transformation Every Brand Should Have A Plan For A Data Breach R "Ray" Wang
Orbits Blog December 13, 2013 Social Communities Spur Innovative Customer Support Next-Generation Customer Experience As customer support managers plan for the upcoming year, one area I suggest f
Orbits Blog December 09, 2013 Are Contact Centers Becoming Obsolete? Next-Generation Customer Experience The Omni Channel Contact Center refers to the delivery of a fully connected c
