Results

Insight News
November 28, 2023

Workday Q3 shows strength, raises outlook

Future of Work
Carl Eschenbach, co-CEO of Workday, said the company was seeing momentum from quot;AI innovation, strength in full platform deals, expanding partner ecosystem, and international gr...
Larry Dignan
CR Conversations
November 16, 2023

CR CX Convos: Intelligence and Context in Modern CX

Marketing Transformation
Is personalization really where CX wants to land? Is it even close to enough? In this installment of CR CX Convos, Liz Miller continues to dive into the details of her last convo w...
Liz Miller
Analyst Blog
October 03, 2023

Research Summary: The Urgent Case For A Chief AI Officer (CAIO)

New C-Suite
lt;pgt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:quot;Verdanaquot;,sans-serifquot;gt;\With artificial intelligence (AI) projects all the rage, organiz...
R "Ray" Wang
Andy Thurai
CR Conversations
September 27, 2023

CR CX Convos: SAP CX's Nitin Badjatia Tackles Intelligent CX

New C-Suite
CX and how an organization orchestrates strategies to ensure that this enterprise-wide team sport develops durable profitable relationships with customers is undergoing a massive s...
Liz Miller
Analyst Blog
July 30, 2023

News Analysis: Q2 2023 MATANA Stocks Still Shine

Data to Decisions
lt;pgt;Three Factors Drive Growth In MATANA Stockslt;brgt; 1. AI Powers Valuation Growth, But Earnings Growth Keeps Momentum Going, 2. Ads Are Back For The Remaining Digital Gian...
R "Ray" Wang
Insight News
June 22, 2023

Amazon vs. Walmart: 8 innovation takeaways

Next-Generation Customer Experience
quot;(Walmart) is one of the greatest case studies in the innovator's dilemma that we’ve ever seen in modern business history,quot; said author Jason Del Rey. ...
Larry Dignan