Chief Customer Officer

Insight News

October 16, 2017

Digital Transformation Digest: SCOTUS to Review Landmark Digital Privacy Ruling, IBM's Blockchain Service for Cross-Border Payments, Facebook Adds Food Ordering

Digital Safety, Privacy & Cybersecurity

SCOTUS on privacy case: The Supreme Court of the United States has agreed to review a landmark 2016 decision that barred the federal government from obtaining personal emails s...

Chris Kanaracus

Cindy Zhou

Analyst Blog

October 14, 2017

Event Report - Workday Rising 2017 - Workday opens and advances the platform - but its early days

Future of Work

...

Holger Mueller

Insight News

October 12, 2017

Digital Transformation Digest: Microsoft and AWS Team Up on Machine Learning, Box Unveils AI Tools, Dell's $1 Billion IoT Bet

Data to Decisions

Amazon Web Services, Microsoft team up on deep learning: Co-opetition is a driving force in the development of artificial intelligence technologies, evidenced by a new partners...

Chris Kanaracus

Alan Lepofsky

Andy Mulholland

Doug Henschen

Analyst Blog

October 06, 2017

Event Report - Oracle Open World 2017 - Top 3 Positives / Top 3 Concerns - Overall good

Data to Decisions

...

Holger Mueller

Insight News

October 04, 2017

Digital Transformation Digest: DeepMind Forms AI Ethics Panel, HPE Brings App Store Experience to Factories, Open Source IoT Framework Hits Milestone

Digital Safety, Privacy & Cybersecurity

Google's DeepMind forms AI ethics group: Following the lead of others in tech and academia, Google's DeepMind division has formed a panel of internal and external members focused...

Chris Kanaracus

Andy Mulholland

Orbits Blog

October 03, 2017

73% of Executives Are Researching & Launching IoT Projects In 2017

Next-Generation Customer Experience

...

Insight News

September 29, 2017

Digital Transformation Digest: Oracle OpenWorld Preview, AT&T Asks Supreme Court to Nix Net Neutrailty, and More

Data to Decisions

On the eve of OpenWorld: Oracle's massive OpenWorld conference begins in San Francisco starting this Sunday, and as usual its agenda defies an easy summary, given the depth and...

Chris Kanaracus

Insight News

September 28, 2017

Digital Transformation Digest: Cloudera SDX Unifies Big Data, Facebook Targets LinkedIn with ZipRecruiter Integration, IKEA Buys TaskRabbit

Data to Decisions

Cloudera unveils SDX for unified data management: Big data platform vendor Cloudera this week unveiled SDX, a software framework aimed at solving today's data management proble...

Chris Kanaracus

Doug Henschen

Holger Mueller

Analyst Blog

September 27, 2017

News Analyses Roundup - SAP's September Tech Announcements - SAP doubles down on technology

Tech Optimization

...

Holger Mueller

Insight News

September 27, 2017

Digital Transformation Digest: SAP's Open Source Move, Salesforce Launches Data Studio, Macy's Overhauls Its Loyalty Program, and More

Marketing Transformation

SAP makes more open-source strides at TechEd: Add SAP to the list of companies who have joined the Cloud Native Computing Foundation. It has also joined the Open API Initiative...

Chris Kanaracus

Analyst Blog

September 27, 2017

7 Key Takeaways for Digital Leaders from #MSIgnite #MSEnvision 2017

Data to Decisions

Microsoft's largest combined event of the year, Microsoft ...

Dion Hinchcliffe

Insight News

September 25, 2017

Digital Transformation Digest: Microsoft Lays Out Quantum Computing Vision, SAP Acquisition Underscores GDPR Urgency, Amazon's India Retail Play

Data to Decisions

Microsoft sets out quantum computing vision: While Microsoft has been investing in quantum computing research for more than a decade, it took a significant step forward during ...

Chris Kanaracus

Analyst Blog

September 21, 2017

Progress Report - Kronos grows and grows

Future of Work

...

Holger Mueller

Insight News

September 20, 2017

When AI and Personal Information Collide: The Privacy Implications

Digital Safety, Privacy & Cybersecurity

Stanford University professor Michal Kosinski made waves recently for research he conducted that suggested AI can determine a person's sexual orientation based on pictures o...

Chris Kanaracus

Steve Wilson

Analyst Blog

September 19, 2017

Today's Tip: Know When To Automate With Artificial Intelligence

Data to Decisions

...

R "Ray" Wang

Analyst Blog

September 19, 2017

Progress Report - ADP pushes on - 2018 will be BIG

Future of Work

...

Holger Mueller

Insight News

September 19, 2017

Digital Transformation Digest: Kohl's Cozies Up to Amazon, Hitachi Forms Vantara for Digital Business, Oracle Points SPARC to Its Cloud

Data to Decisions

Kohl's cozies up closer to Amazon: Just weeks after announcing it would welcome Amazon smart home experience centers at a number of its department stores, Kohl's is adding Amazon...

Chris Kanaracus

Holger Mueller

DisrupTV

September 15, 2017

Connecting Products, IoT & Smart Homes — Insights from Ecobee & Salesforce | DisrupTV Ep. 79

Next-Generation Customer Experience

Explore how Charlie Isaacs (Salesforce) and Stuart Lombard (Ecobee) discuss product connection, user-context, and the rise of smart home &amp; IoT strategies in Episode 79.

Analyst Blog

September 15, 2017

Event Report - SAP SuccessFactors SuccessConnect - New Leadership, Old Challenges

Future of Work

...

Holger Mueller

Insight News

September 12, 2017

Digital Transformation Digest: iOS 11's Enterprise Implications, Rackspace Continues Services Push with Datapipe Buy, Microsoft Adds Key Feature to Teams

Future of Work

Apple iOS 11 and the enterprise: This week, Apple held its much-anticipated launch event for the iPhone 8, iPhone X, new Apple Watch and other hardware. But for enterprises, ju...

Chris Kanaracus

Alan Lepofsky

Holger Mueller

September 12, 2017

CEN Member Chat: AstroCharts for the New C-Suite and CIO Survey on Agility

New C-Suite

Dion Hinchcliffe

Insight News

September 07, 2017

Digital Transformation Digest: Amazon's Plan for A Second Headquarters, MIT and IBM Team Up for AI, and Atlassian Launches Its Slack Competitor

Data to Decisions

The mega-numbers behind Amazon's second HQ: Amazon is planning to build a second, but equal in scope and stature, headquarters operation and is looking for a U.S. metro area to...

Chris Kanaracus

Doug Henschen

Alan Lepofsky

Analyst Blog

September 06, 2017

Introducing the Business Transformation 150 of Executives Leading Innovative Business Model Transformations

New C-Suite

I’m happy to anno...

Aubrey Coggins

Insight News

September 05, 2017

Digital Transformation Digest: Oracle to Hit Gas Pedal On Java, Flat UI Design's Potential Pitfall, and More

Marketing Transformation

Oracle's Java chief calls for faster innovation: A top Oracle employee in charge of Java says it is time to hit the gas pedal on the language's development by moving to a much ...

Chris Kanaracus

Subscribe to Chief Customer Officer