March 08, 2013 Demystifying Enterprise Gamification for Business - Keynote Future of Work R "Ray" Wang
March 06, 2013 Connected Enterprise 2012 - Blast Off! Data to Decisions R "Ray" Wang Alan Lepofsky Gavin Heaton
Analyst Blog March 05, 2013 Tuesday's Tip: Time To Consolidate Social Business Platforms New C-Suite Greater Adoption In Social Business Signifies A Move To Consolidate P R "Ray" Wang
Analyst Blog February 28, 2013 To Boldly Train and Certify - Announcing Constellation Academy Workshops Data to Decisions I#39;m excited to announce the launch of our new Alan Lepofsky
Analyst Blog February 27, 2013 Genesys Acquires Angel to Expand its Voice Portal Presence Next-Generation Customer Experience Genesys, @genesyslab, has announced it is acquiring Angel, @angelcorporate, t
Orbits Blog February 25, 2013 Content Marketing in Australia Needs a Wakeup Call Next-Generation Customer Experience The Content Marketing Institutersquo;s new report on Content Marketing in Au Gavin Heaton
Analyst Blog February 19, 2013 New Chip Offers Protection from Cellphone Radiation Next-Generation Customer Experience A new chip called Bodywell was recently announced to reduce the potential ris
Orbits Blog February 18, 2013 Group Buying Code of Practice Tightens Matrix Commerce Group buying has proven popular in Australia. Gavin Heaton
Analyst Blog February 11, 2013 News Analysis: Adobe Behances The Creative Class With $150M Community Acquisition Next-Generation Customer Experience Behance Empowers The Creative Cloud To Make Ideas Happen R "Ray" Wang
Analyst Blog February 06, 2013 News Analysis: Oracle Bets Long on Acme Packet for IP Communications New C-Suite On Februa
Analyst Blog February 06, 2013 Avaya: Applying Big Data to Customer Engagement Data to Decisions At the Avaya Evolutions event in Dallas (February 5/6, 2013) I had the opport
Analyst Blog January 31, 2013 Multi-Channel Unified Agent Desktop Software Geared for Growth Next-Generation Customer Experience The rapid growth in smartphones, social media a
Analyst Blog January 29, 2013 IBM Sametime as Part of the Enterprise Infrastructure Fabric Future of Work At IBM Connect, Sametime has barely had any mention on the main stage.
Analyst Blog January 22, 2013 Putting Together the Puzzle of IBM Connect Websites Future of Work Next week IBM will be putting on IBM Connect, the conference formerly known a Alan Lepofsky
Analyst Blog January 16, 2013 Constellation Publishes Big Idea Report Introducing Matrix Commerce Matrix Commerce SAN FRANCISCO ndash; January 16, 2013 Constellation Research, Inc.
Analyst Blog January 03, 2013 Monday's Musings: Trends In The Top Software Insider Posts of 2012 (#softwareinsider) Data to Decisions R "Ray" Wang
Analyst Blog December 13, 2012 Contact Centers Lack Adequate Metrics for Social Channels Next-Generation Customer Experience Traditional contact centers represent a highly regulated industry with multip
Analyst Blog November 19, 2012 New Bundled Solutions Improve Options for Mid-Market Contact Centers Next-Generation Customer Experience Contact centers are in a state of flux as new customer demands expose the ina
Analyst Blog November 15, 2012 Event Report: Washington Ideas Forum (#IdeasForum) Highlights America's Current Challenges Data to Decisions R "Ray" Wang
Analyst Blog October 24, 2012 How to Promote Social Communications Adoption by Employees Next-Generation Customer Experience Social communications improves business agility and delivers numerous benefit
Analyst Blog October 18, 2012 Cisco Summit Emphasizes Business Relevance and Integration Next-Generation Customer Experience I just attended Ciscorsquo;s annual summit for analysts, consultants and par
Analyst Blog October 15, 2012 Event Report: Preview 2 & The Exclusive Market Maker 1:1 Keynote Interviews At Constellation’s Connected Enterprise 2012 (#CCE2012) Data to Decisions R "Ray" Wang
Analyst Blog September 28, 2012 Event Report: Preview 1 & The Keynotes At Constellation's Connected Enterprise 2012 (#CCE2012) Data to Decisions R "Ray" Wang
Analyst Blog September 23, 2012 Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise Data to Decisions R "Ray" Wang
