This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
Tricia Wang, Esteban Kolsky, and Steve Wilson delve into the importance of human-centered data, experience-first innovation, and aligning analytics with real-world context for impa...
Nicolaj Siggelkow, Christian Terwiesch, and Shawn Mandel reveal how “connected strategy”—ongoing relationships and data-driven engagement—can be your edge in a competitive market.
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Melanie Katzman, Les Ottolenghi, and Brian Fanzo share how connection, purpose, and strategic content can transform employee engagement, customer experience, and digital trust.
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Hiten Shah, Betty Ng, and Esteban Kolsky share insights on fostering customer-centric cultures, leveraging technology for digital transformation, and leading with purpose and inclu...
Jerry Colonna, Jay Ferro, and Dion Hinchcliffe delve into the evolving landscape of leadership, the impact of technology on organizational culture, and strategies for fostering inn...
David Armano, Sandi Lin, and Doug Henschen discuss the evolving landscape of work, the impact of AI on customer experience, and the importance of adaptability in leadership.
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In Episode 147, Michael Biltz, Mark Heller, and Jon Reed break down the accelerating clash between consumer values and corporate tech ambitions—and how trust, transparency, and bra...
In Episode 145, Brian Solis, Lorna Borenstein, and Holger Mueller explore how customer experience (CX), design thinking, and innovation are reshaping business strategy — and what l...
In Episode 144, Sean Lane, Suki Fuller, and Steve Wilson discuss the evolving landscape of AI, the importance of ethical considerations, and strategies for fostering innovation in ...
In Episode 143, Erica Dhawan, Meagen Eisenberg, and Esteban Kolsky discuss the evolving landscape of collaboration, marketing transformation, and customer experience in the digital...
