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Brand storytelling can be hard work. Not only are there all the internal hurdles to overcome, sign-offs and legal checks and so on – there is also the challenge of subject matter. What do you do if you have a complex product or solution that you are trying to explain? Which channels do you choose [...]
Analyst Blog
I've just completed reviewing the 7 RFP responses for my session at Enterprise Connect 2013 on cloud-based communications services. The RFP is a 60 page document describing the communications and collaboration requirements for a 2,000 person enterprise with three locations.
Analyst Blog
If your organization operates a contact center, you should be demanding of your contact center vendor a roadmap with WebRTC functionality built into the product.
Analyst Blog
This is a loose phrasing of one of Netwon’s laws of physics, but it applies as well to the WebRTC standards bodies. What we are seeing with the present version of the standard is a basic capability, but we know there must be changes in the future to allow for additional use cases and evolution of capabilities. Hence, the standards and the bodies governing them will be in motion for some time to come.
Analyst Blog
I have the opportunity to co-chair the WebRTC conference-within-a-conference that will be held in conjunction with Enterprise Connect 2013. This is a top notch mini-conference with four goals in mind:
Analyst Blog
Here are just a few of the product stories that I noticed today. I don't have time to write full posts about all of them, but I will try and cover a few of them in more detail in the next day or two. For now, I'll offer up a quick point of view on each.
Analyst Blog
The number of app development "solutions" on show at Mobile World Congress 2013 amounted to over 20, and might have been over 40 once you counted in development tools provided by major offerings that were not explicitly on show (for example, Eclipse or the .NET Framework). Yet such a plethora only served to emphasize just [...]
Analyst Blog
This past week in San Francisco Saba held their annual customer conference, Saba People Summit. After several hours of meetings with their executive team, my primary take away is that Saba is returning their focus (in both product development and in marketing) to their core strengths in Learning (formal and informal) and Development (ex: career planning, improving skills, etc.) [...]
Analyst Blog
The Enterprise Cloud Buyer’s Bill of Rights - SaaS Applications Webinar. R "Ray" Wang. Originally aired December 5, 2012.
Video
Demystifying Enterprise Gamification for Business. R "Ray" Wang. Lotusphere 2012.
Video
Making Mobility Pay in Your Enterprise - webinar 2 of 3. Charles Brett. Originally aired July 17, 2012.
Video
Making Mobility Pay in Your Enterprise webinar 3 of 3. Charles Brett. Originally aired July 24, 2012.
Video
Making Mobility Pay in Your Enterprise webinar 1 of 3. Why Enterprise Mobility is a Game Changer, Charles Brett. Originally aired July 10, 2012.
Video
CAPEX, OPEX, and the true cost of comms webinar with E. Brent Kelly. Originally aired July 11, 2012
Video
For all the silliness surrounding Big Data and Data Science, all the hype and all the controversy, there are actually very innovative and disruptive technologies coming from this area, this new approach to data management and analytics [DMA]. How do we categorize the vendors or the technologies that have never existed before?
Analyst Blog
Quarks
#AnalyticsChat transcript and reach report
On February 20, 2013, a Twitter based chat was hosted by R "Ray" Wang and Gavin Heaton on behalf of Anametrix. Over the course of an hour, this conversation attracted almost 600 tweets and 88 contributors. A highly successful chat, it drew in marketing practitioners, industry veterans, data scientists and bloggers.
Shift From CMO to CDO Is In Progress
Today’s marketing strategies increasingly depend more on digital and on data than in the past. With more data, marketers can measure against a new set of metrics that matter.
Analyst Blog
MWC 2013 saw many OS announcements and commitments, but not from the usual culprits – Microsoft (Windows 8, various forms), Apple (iOS, various forms) or Google (Android, with all its multiple bifurcations). Instead a motley collection of desperate telephone carriers took the principle biscuit (committing to the Firefox OS); then there were Samsung (with Tizen), [...]
Analyst Blog
Greater Adoption In Social Business Signifies A Move To Consolidate PlatformsConstellation’s buy-side clients tend to fit in the market leader or fast follower categories when it comes to organizational personas of disruptive technology adoption. Since 2010, respondents have progressed through the DEEPR framework and the latest results from 2012 indicate that most survey respondents have moved to Level 3.
Analyst Blog
Steve Jobs did a wonderful thing when he put sensors (GPS, accelerometers, gyroscopes, compasses, etc.) into the iPhone and the the iPad family. Others have followed, adding barometers, light sensors and more besides. But there is a downside — battery usage — as well as an upside — the potential to save that battery usage by making more intelligent use of these sensors, and not only to maximize power utilization.
Analyst Blog
Proving it has not lost its appetite for acquisitions, on March 4th, 2013, Infor announced its planned acquisition of New York based CERTPOINT Systems, Inc., a SaaS provider of global learning management software (LMS) and learning content management software (LCMS).
Analyst Blog