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How Communications Platforms Drive Customer Engagement
Premium Research
February 20, 2018
Today's Digital Customer Requires Organizations to Deliver Multichannel Engagement
New Lists - Q1 2018 Constellation ShortList Portfolio Updates Week Two
It's week two, and we unveiled the next 19 new and updated lists for the Constellation ShortList™ portfolio. Here's the full update on categories if you are looking for a good starting place for your planning and pruchasing decisions.
February 20, 2018
Analyst Blog
Work Coordination Platforms - Organize Projects and Processes
Introducing the Constellation ShortList for Work Coordination Platforms. This vendor recommendation list is an evolution of the previously Social Task Management category. Vendors are not selected on features alone. Instead, factors including funding, customer wins, integrations, management/executive team, services, strategy and long term vision also play a role.
February 19, 2018
Analyst Blog
Driving Digital Transformation with AI, Personalization, and Customer-Centric Strategies | DisrupTV Ep. 94
Driving Digital Transformation with AI, Personalization, and Customer-Centric Strategies | DisrupTV Ep. 94 In this insightful episode of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage with three industry leaders:
February 16, 2018
Video
AvePoint LMS and the Microsoft Education Ecosystem
Yesterday I had the pleasure of meeting with Dux Raymond Sy and his team at AvePoint to discuss their new Learning Management System and the state of the Microsoft Education portfolio.
February 15, 2018
Analyst Blog
Progress Report - Microsoft wants to enable the digital feedback loop with its Biz Apps and more
We had the opportunity to attend Microsoft's first Business Applications analyst meeting, in Seattle on February 11th till 12th 2018, held at its HQ in Seattle. The event was well attended with over 30 analysts, including my colleagues Cindy Zhou, Dion Hinchcliffe and Ray Wang, look for their findings of the event here.       
February 14, 2018
Analyst Blog
Event Report: Microsoft Biz Apps Analyst Day Highlights Strategic Transformation
February 14, 2018
Analyst Blog
The 2022 Constellation Futurist Framework
Premium Research
February 13, 2018
Massive Megatrends Looming for 2018-2022 Reflect Fears of Business Extinction
Digital Transformation Digest: Oracle Bets Big On Cloud, Eye On Amazon Domination, and New Investments In Enterprise Tech
Oracle Bets Big On Cloud With New Data Centers, SLA, And Autonomous Cloud Oracle Corporation announced this week plans to add 12 new data-center “regions” as it ramps up competition with Amazon, Microsoft, Alibaba, and Google.  Critical to the delivery of cloud infrastructure services and eventually artificial intelligence, the capital spending to quadruple Oracle’s current presence will require significant investment as Oracle plays catch up.  Oracle currently runs cloud data centers in Phoenix, Arizona; Ashburn, VA; London, UK; and
February 13, 2018
Analyst Blog
New Release: Q1 2018 Constellation ShortList Portfolio Updates
We’re rolling out the updated Constellation ShortList™ portfolio over the next three weeks. Today, we released 19 new and updated lists from across our coverage areas. Below is the full list:
February 13, 2018
Analyst Blog
News Analysis - Oracle wants to make the whole cloud stack autonomous
At CloudWorld today, Oracle announced additional capability on the road to self-driving technology stacks, the Oracle Cloud Platform Autonomous Services.       
February 12, 2018
Analyst Blog
Digital Transformation Digest: Arizona Accepts Crypto For Tax, Google Rumored With iMessage Competitor, HomePods Sound Good
State of Arizona Senate Passes Bill To Accept Tax Payments With Blockchain Technologies On February 8th, 2018, the Arizona Senate passed a bill allowing payment of taxes by cryptocurrencies.  With a Senate Finance Committee vote of 4-3 on January 24th, and a 16-13 vote in favor by the senate on February 8th, Arizona Senate Bill 1091 now heads to Arizona’s House of Representatives for approval.   Switzerland, through the munincipalities of Zug and Chiasso, have led the way for
February 12, 2018
Analyst Blog
How “Quirky” Innovators Break the Mold | DisrupTV Ep. 93
How “Quirky” Innovators Break the Mold | DisrupTV Ep. 93 In Episode 93 of DisrupTV, hosts R “Ray” Wang and Vala Afshar speak with Dr. Mark Lombardi (Maryville University), Melissa Schilling (NYU Stern) and Gunther Sonnenfeld (Novena Capital) about what it takes to be a breakthrough innovator. Below are the important takeaways, memorable quotes, and actionable lessons from the discussion.
February 09, 2018
Video
Event Report - ADP ReThink - Great event and a lot in the making
We had the opportunity to attend ADP's ReThink 2018 conference in Monaco from January 29th till February 1st, 2018. The conference targets ADP customers who use its Global View product, most of them large international enterprises. The enterprises who made it to Monaco represented 6T US$ in global revenue…       
February 06, 2018
Analyst Blog
How Disruptors Break the Mold: Lessons in Innovation, Gender & Technology | DisrupTV Ep. 92
How Disruptors Break the Mold: Lessons in Innovation, Gender & Technology | DisrupTV Ep. 92 This episode features Dr. Patti Fletcher (author of DISRUPTERS: Success Strategies From Women Who Break the Mold), Toby Olshanetsky (CEO, prooV), Alexey Sapozhnikov (CTO, prooV), and Ron Miller (Enterprise Reporter at TechCrunch), in conversation with hosts R “Ray” Wang and Vala Afshar.
February 02, 2018
Video
If a Picture Is Worth a Thousand Words
A quick tour of my home office and some of the devices I use to create videos. Product links: Blue Snowflake microphone DJI Osmo steadycam Insta360 camera
January 31, 2018
Analyst Blog
Market Move - Red Hat snaps up CoreOS - The Kubernetes ecosystem heats up
Few open source standard have won faster than Kubernetes, and that also means the ecosystem consolidation is moving faster than almost any market in enterprise software. So it came as no surprise that Red Hat announced it acquired CoreOS.  
January 31, 2018
Analyst Blog
Microsoft Updates Teams with New Integration Features
Today Microsoft released an update to Microsoft Teams that enhances the "seamless hub for personal productivity and team collaboration" experience. Here is my review:
January 30, 2018
Analyst Blog
Market Move - SAP acquires Callidus - More Sales Effectiveness in the Back Office of the Front Office
SAP hasn't been on the 1B+ acquisition path since 2014, and at the same time is building out its next generation ERP offering with S/4HANA. SAP seemed to be on an organic build out path of capabilities, so the more (or less) was the surprise that SAP stepped back into acquisition mode, acquiring Dublin, CA based CallidusCloud (Callidus going forward here) for 2.4B US$.      
January 30, 2018
Analyst Blog
From Davos to Disruption: LifeSite's Story & Design Innovation | DisrupTV Ep. 91
From Davos to Disruption: LifeSite's Story & Design Innovation | DisrupTV Ep. 91 In Episode 91 of DisrupTV, hosts R “Ray” Wang and Vala Afshar sit down with Chris Wong (CEO of LifeSite), YoonJin Chang (Co-Founder / Business Development, LifeSite), Soon Yu (designer, author, and brand strategist), and Larry Dignan.
January 26, 2018
Video
Can ALE Rainbow Differentiate Via Verticals
This week I attended Alcatel-Lucent Enterprise's (ALE) partner and analyst conference, Connex18 in Riga, Latvia. ALE is currently known mainly for unified communications, contact centre, PBX and telephony type solutions, but they are evolving to a more cloud based Unified Communications as a Service (UCaaS) and Communications Platform as a Service (CPaaS) provider.
January 26, 2018
Analyst Blog
DisrupTV Braves the Storm in Davos #WEF18
January 25, 2018
Analyst Blog
MicroStrategy Makes Case for Agile Analytics on its Enterprise Platform
MicroStrategy promises quick-to-deploy data-discovery and departmental capabilities that sync with its venerable, enterprise-scale platform. MicroStrategy is back. After a few years in which the business intelligence and analytics company made little noise, it’s back with new energy, new capabilities for ad hoc and departmental users and a new educational push around what it calls its “Map of the Intelligent Enterprise.”
January 25, 2018
Analyst Blog
Davos Day Three Unpacked: AI Hype, Global Growth & Trust in Disruption — DisrupTV Road Edition
Davos Day Three Unpacked: AI Hype, Global Growth & Trust in Disruption — DisrupTV Road Edition On Day Three of DisrupTV’s Road Edition at Davos, hosts and panelists explored themes resonating across tech, trust, AI, regulatory shifts, and global economic tension. Here are the key ideas, lessons, and implications from the day’s discussions.
January 24, 2018
Video

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