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Anticipating a Post-Pandemic World
In the last week, we've seen the first glimmer of light of what will eventually become the full arrival of a post-pandemic operating environment.
Analyst Blog
Understand The Key Priorities In A Post Pandemic Response
Over the past seven weeks, Constellation Research, Inc. has fielded hundreds of calls from CXO’s about what to consider in the business and technology response to the coronavirus and Covid-19 fall out.
Analyst Blog
One hears that the COVID tracing app won’t necessarily save your life, and that evidence of contact tracing efficacy is still incomplete. All true. Bluetooth proximity logging is just a tool, and there is a legitimate question around its necessity when we have been doing so well in Australia to contain the spread of the virus with non-technological measures.
Analyst Blog
Driving Digital Transformation and Enterprise Innovation | DisrupTV Ep. 187
Episode 187 of DisrupTV features a powerhouse lineup:
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I'm just gonna say it...
Is it just me or is this thing getting ridiculous?
Analyst Blog
In the night before its earnings call for Q1 2020, SAP surprised (probably) all of us with another change in its executive team, ending the dual CEO structure with Christian Klein and Jennifer Morgan.
Analyst Blog
Navigating Digital Transformation and Leadership in the Modern Enterprise | DisrupTV Ep. 186
In Episode 186 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage in a compelling discussion with three industry leaders:
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Transforming Enterprise Marketing, Cloud Innovation, and Sustainability Leadership | DisrupTV Ep.185
Transforming Enterprise Marketing, Cloud Innovation, and Sustainability Leadership | DisrupTV Ep.185
In Episode 185 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage in a thought-provoking conversation with three influential leaders:
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Understand the Key Priorities in a Post-Pandemic Response
I have a confession to make: I have multiple email accounts...to collect spam.
It is a dirty secret confession of a marketer. I’ve got Yahoo, Gmail, and there “may” even be an AOL account in the collection. I knowingly hand these out to brands. I have a system for email prioritization with the top spot in the collection going to brands I want to hear from. If you got an AOL email and the name doesn’t have any initials from my name…sorry.
Analyst Blog
Employees, customers, and a path to “the new normal†top the list of C-suite executive concerns. Here are a few pointers from Constellation’s Post-Pandemic Playbook.
Analyst Blog
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A Modern HCM Platform Lets Nonprofit Focus on Its Purpose: Helping People with Disabilities
Today it became official, Arvin Krishna succeeds Ginny Rometty as CEO at IBM. A technology company that has only had 10 CEOs since 1911, starting as Computing Tabulating Recording Company (CTR) in Endicott, NY.
Analyst Blog
Understand The Key Priorities In A Post Pandemic Response
Over the past three weeks, Constellation Research, Inc. has fielded hundreds of calls from CXO's about what to consider in the business and technology response to the coronavirus and Covid-19 fall out.
Analyst Blog
Navigating Digital Transformation, Process Optimization, and Cloud Strategy | DisrupTV Ep. 184
In Episode 184 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage in a compelling conversation with three distinguished leaders:
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MicroStrategy Delivers Analytics in Context by Embedding Within Applications, Websites and Devices
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Why Every Enterprise Will Design for Self-Driving, Self-Learning, Self-Healing Sentience
Domo was handed a rough hand. First, make the decision to cancel the live Domopalooza scheduled for the week of March 16. Second, figure out how to turn a massive live experience into a virtual event. Third, just before go-time, deal with a 5.7 magnitude earthquake rattling everyone’s nerves at 7 am followed by aftershocks throughout the day.
Analyst Blog
What’s going on when people spill their guts on social media sites? Or on the other hand, when they loudly reject the public health advice of their own governments?
It’s risky to generalise but I tend to agree that there are stereotypical differences across the world in how the public rations out their precious trust to governments versus businesses.
Analyst Blog
Customer Loyalty, Coaching Culture & Marketing Innovation | DisrupTV Ep. 183
On DisrupTV Episode 183, hosts R “Ray” Wang (Constellation Research Founder & Principal Analyst) and Vala Afshar (Chief Digital Evangelist at Salesforce) lead a compelling discussion with four leaders at the intersection of customer engagement, marketing transformation, and leadership coaching.
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Adopt CPQ Tools to Meet Customer Needs, Grow the Top Line and Improve the Bottom Line
For the Chief Marketing Officer, the brand response to COVID-19 has been a case study in authenticity, focused on remaining true to the personality, spirit, character of their brand while keeping an eye on the real-world needs, fears, questions and concerns of their customers. Brands that have maintained open, bidirectional lines of communication and connection with customers are being repaid in loyalty and the promise of future profits, albeit delayed by the realities of a pandemic.
Analyst Blog
Big Tech Steps Up To Support The "War" Effort
Over the past two-weeks, the tech community has sought different ways to assist with the battle against Covid-19. Efforts range from free usage of product, cash assistance, donations, and product innovations. Here's a short run down of some highlighted announcements:
Analyst Blog
Containing the pandemic is the only priority for now, but better financial and operational planning will help organizations ride out the crisis and lead the recovery.
The only thing that is important at this writing is slowing or (hopefully) stopping the spread of COVID-19. Full stop. We are going to see a lost quarter (perhaps two) where business-as-usual is concerned. That’s okay. Keeping people safe is what matters.
Analyst Blog