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More than a year has passed since Constellation published its original “Trends in Incident Management†report. However, most enterprises still are not set up to handle IT-related incidents, or crises, in real time. Fortunately, the improvements in just one year are amazing.
The following are the common terms used in Incident Management, AIOps, and Observability practice areas:
Analyst Blog
Why Empathy and Human Potential Are the Future of Leadership - DisrupTV Episode 316: Caitlin MacGregor & Chris Shipley
In Episode 316 of DisrupTV, hosts R “Ray” Wang and Vala Afshar welcomed two powerhouse voices in leadership and innovation: Caitlin MacGregor, CEO & Co-Founder of Plum, and Chris Shipley, author of The Empathy Advantage.
Video
ConstellationTV Episode 54 features Constellation analysts Liz Miller and Holger Mueller analyzing SVB & ChatGPT-4, then Liz shares highlights from #TrulyZoho23 and Holger sits down with Jon Reed of diginomica to discuss Workday's #AI and #ML Summit.
Video
A brand new episode of ConstellationTV dropped today! Here's what you'll find in episode 53...
1:08 - Analyst co-hosts Dion Hinchcliffe and Doug Henschen discussing the latest #tech news, including Microsoft's latest announcement of Einstein GPT and generative #AI and #BI trends.
11:33 - Updates from Hannah Hock on our upcoming event, Ambient Experience Summit.
13:00 - Key takeaways from the 2023 Mobile World Congress in Barcelona
17:25 - #MLOps best practices from Andy Thurai
23:00 - New 2023 #ShortList recaps
Video
Recently I had the opportunity to take a deep-dive on IBM Cloud to get a sense of it's current capabilities. My takeaway is that the platform has matured well and has come a long way since its early days, when it was known as Bluemix, and was a scrappy contender among the fast-growing hyperscalers.
Analyst Blog
I'm wrapping up research for a fresh Market Overivew report on analtyics and business intelligence (BI) products. As in other arenas, the timliest, most potentially game-changing trend in this space is the introduction of Generative AI capabilities. We've already seen announcements from Microsoft, Salesforce/Tableau and ThoughtSpot, and we'll undoubtedly see more. Here's a quick rundown on what to expect.
Analyst Blog
Adobe Delivers Generative AI With Adobe Firefly
At Adobe Summit on March 21, 2023, Adobe announced and delivered its generative AI offering known as Adobe Firefly. Adobe Firefly (In beta), is a collection of generative AI models built for creative applications. The offering joins the platform’s AI services. The first Firefly model will focus on image generation and text effects, trained on the hundreds of millions of Adobe stock images, openly licensed content, and public domain content where copyright has expired.
Analyst Blog
Rethinking the Future of Work and Transformation – DisrupTV Episode 315
The workplace is changing faster than ever, and leaders are under pressure to balance transformation with humanity. In Episode 315 of DisrupTV, hosts R “Ray” Wang and Vala Afshar sat down with Anne Fulton (CEO of Fuel50), Melissa Swift (author of Work Here Now), and Jon Reed (co-founder of Diginomica) to discuss how organizations can prepare for an uncertain future.
Video
Being a supervisor—a manager, a team leader, whatever title that comes with the territory—isn’t the same as it was just a few short years ago. This is especially true in contact, service, and communications centers.
Analyst Blog
Offering Overview
Executive Summary
The Chinese technology giant, Huawei, has had quite an odyssey the last few years, finding itself in geopolitical struggles that have significantly challenged several of its businesses, most notably its smartphones and carrier equipment divisions. However, as I've watched the company's journey over the last decade, it's clear that it has also been making long-term bets in adjacent businesses and industries.
Analyst Blog
Evolving Leadership in Fintech and Executive Coaching – DisrupTV Episode 314
In a rapidly changing business landscape, leaders must blend disruptive tech insights with human-first leadership to drive value and trust. In Episode 314 of DisrupTV, hosts R “Ray” Wang and Vala Afshar welcomed three trailblazers: Rujul Zaparde, CEO of fintech unicorn Zip, Christine Tao, Co-Founder & CEO of Sounding Board, and Sally Helgesen, best-selling author of Rising Together.
Video
Will there be a run on Silicon Valley Bank?
The run on
Analyst Blog
Navigating the Future of Work: DisrupTV Episode 313
The world of work is undergoing a profound transformation, driven by technological advancements, shifting societal expectations, and the need for greater agility. In Episode 313 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engaged with thought leaders to explore these changes and discuss how organizations can navigate the complexities of the modern workplace.
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Deadline for Submissions June 23, 2023
We are excited to announce the launch of our thirteenth annual SuperNova Awards. This prestigious program recognizes early adopters who demonstrate true leadership in digital business and shines a light on those teams who have overcome the odds to successfully apply emerging and disruptive technologies.
Analyst Blog
How AI, Digital Transformation, and Empathy Are Shaping the Future of Work – DisrupTV Episode 312
In Episode 312 of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage with three thought leaders to explore the evolving landscape of leadership and organizational impact. From fostering empathy in leadership to implementing circular economy solutions, this episode delves into the strategies and mindsets that are shaping the future of work.
Video
We are excited to announce our annual Ambient Experience 100 (AX100), elite list of global executives focused on transforming both customer and employee experiences across their markets and their organizations. These leaders represent an exclusive cadre of rule breakers, peers and influencers willing to rethink possible.
They know what it takes to redefine business models, craft authentic experiences, break barriers and then some.
Analyst Blog
Constellation Research Recognizes Global Executives Championing Disruptive Digital Initiatives
Press Release
ConstellationTV Episode 52 features analyst co-hosts Liz Miller and Holger Mueller discussing the latest #tech news, newly released Q1 Shortlists naming leaders in each coverage area, Holger's upcoming research on event-driven architecture, and a #CCE2022 panel on the future of Infinite Computing feat. Kirk Bresniker of Hewlett Packard Enterprises and Bob Thome of Oracle.
01:20 - Tech News Update
13:18 - Cloud Infrastructure in the Real World
18:35 - Q1 2023 ShortList Update
22:15 - The State of Infinite Computing Panel
Video
Today, we launched the final set of updates to our Constellation ShortList™ portfolio, including 25 new and updated lists.
Each technology vendor on this list has been chosen based on their products and services offering. Our analysts consider technology investment, use cases, strategic vision, customer value, executive leadership and price when anointing a vendor to the ShortList™.
Check out the 25 new and updated lists:
Analyst Blog