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Analyst Blog
September 20, 2026

Workforce and Organization: Experienced Judgment Is the Constraint

Board Strategy
In 2017, Attention Is All You Need introduced the Transformer architecture that became foundational to today's generative AI. One of its breakthroughs allowed AI to pay attention to many parts of the information at once rather than processing them one after another. Nine years later, machine attention can operate at a ...
Esteban Kolsky
Analyst Blog
September 17, 2026

Business Value and the Limits of ROI

Board Strategy
This is the first in a series looking at a new structure for planning and investing in enterprise technology over the next few years. The introduction can be found here. AI has made an old enterprise technology problem more visible: we continue to measure long-term transformation with tools optimized for shorter-t...
Esteban Kolsky
Analyst Blog
May 25, 2017

A tech conference deals with a touchy topic

Future of Work
lt;pgt;Technologists can be reluctant to talk about bias but speakers at Infosys Confluence tackled it head on. lt;/pgt; ...
Steve Wilson
Analyst Blog
May 21, 2017

A hidden message from Ed Snowden

Digital Safety, Privacy & Cybersecurity
lt;pgt;In a keynote at the KNOW Identity conference, Ed Snowden had a hidden message for digital identity professionals. lt;/pgt; ...
Steve Wilson