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Analyst Blog
July 28, 2026

The CEO’s AI Dashboard, Part 7: Talent

Board Strategy
In this final installment of the CEO’s AI Dashboard series, I want to focus on the constraint that will determine how far AI can scale after the pilots, infrastructure, data, economics, and governance are in place: talent. The enterprise needs technical skills, but the harder shortage is experienced operators who under...
Esteban Kolsky
Analyst Blog
July 17, 2026

The CEO’s AI Dashboard, Part 6: Economics of AI

Board Strategy
I want to focus on the part of the AI discussion that is quickly becoming the least useful and the most necessary at the same time: economics. Most organizations now know they need an AI budget. Far fewer know how that budget should be structured, what value it should produce, or how to decide whether the spending is w...
Esteban Kolsky
Orbits Blog
November 5, 2014

Who Needs Another Day in Password Land?

Next-Generation Customer Experience
I have a sneaking suspicion that the most successful call to action in the wo...
Gavin Heaton