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Analyst Blog
September 20, 2026

Workforce and Organization: Experienced Judgment Is the Constraint

Board Strategy
In 2017, Attention Is All You Need introduced the Transformer architecture that became foundational to today's generative AI. One of its breakthroughs allowed AI to pay attention to many parts of the information at once rather than processing them one after another. Nine years later, machine attention can operate at a ...
Esteban Kolsky
Analyst Blog
September 17, 2026

Business Value and the Limits of ROI

Board Strategy
This is the first in a series looking at a new structure for planning and investing in enterprise technology over the next few years. The introduction can be found here. AI has made an old enterprise technology problem more visible: we continue to measure long-term transformation with tools optimized for shorter-t...
Esteban Kolsky
Analyst Blog
May 2, 2015

The security joke is on us all

Digital Safety, Privacy & Cybersecurity
Every now and then, a large organisation in the media spotlight will experien...
Steve Wilson
Orbits Blog
April 29, 2015

Salesforce Buyout: My Speculation

Next-Generation Customer Experience
If you are reading this you don’t need to be directed to an article explainin...