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Analyst Blog
May 11, 2026

Time To Get Loud With Voice-Driven Experience: How Leaders and Innovators Are Advancing Voice With Amazon Nova 2 Sonic

Next-Generation Customer Experience
Talking beats typing. At least that’s what today’s digital behavior patterns reveal. For the most part, this demand signal has been answered with one-sided, bot-driven conversations. Thankfully, those days are changing—quickly. In a short period of time, Nova 2 Sonic has proven that although voice is key, speed is the ...
Liz Miller
Analyst Blog
May 10, 2026

Distinguishing AI from Magic

I want to address what we know today about AI (GenAI, more specifically) since the launch of the first commercial GPT nearly 40 months ago. How can we leverage the full strategic cycle (despite the AI Rush compressing cycles by 36 months, give or take) to create a better path forward? ...
Esteban Kolsky
Analyst Blog
January 09, 2018

Embrace the Era of Smart Analytics

Data to Decisions
Machine learning and artificial intelligence advances in five areas will e...
Doug Henschen
Analyst Blog
December 27, 2017

How ready are you for "blockchain"?

Digital Safety, Privacy & Cybersecurity
lt;pgt;What's your involvement in blockchain-related technologies? We'd like to know! lt;/pgt; ...
Steve Wilson
Analyst Blog
December 17, 2017

Yet another broken anonymity promise

Digital Safety, Privacy & Cybersecurity
lt;pgt;At the risk of sounding sacreligious, is Open Data really delivering effective evidence-based policy? And is it worth the privacy risk, now that de-identification is proving...
Steve Wilson