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Analyst Blog
May 11, 2026

Time To Get Loud With Voice-Driven Experience: How Leaders and Innovators Are Advancing Voice With Amazon Nova 2 Sonic

Next-Generation Customer Experience
Talking beats typing. At least that’s what today’s digital behavior patterns reveal. For the most part, this demand signal has been answered with one-sided, bot-driven conversations. Thankfully, those days are changing—quickly. In a short period of time, Nova 2 Sonic has proven that although voice is key, speed is the ...
Liz Miller
Analyst Blog
May 10, 2026

Distinguishing AI from Magic

I want to address what we know today about AI (GenAI, more specifically) since the launch of the first commercial GPT nearly 40 months ago. How can we leverage the full strategic cycle (despite the AI Rush compressing cycles by 36 months, give or take) to create a better path forward? ...
Esteban Kolsky
Analyst Blog
November 18, 2014

Introducing IBM Verse

Future of Work
About a year ago IBM first announced they would be developing their next gene...
Alan Lepofsky
Analyst Blog
November 17, 2014

It’s Like Facebook At Work

Future of Work
For the last few years many software vendors in the enterprise social market ...
Alan Lepofsky
Analyst Blog
November 15, 2014

The Prince of Data Mining

New C-Suite
Facial recognition is digital alchemy. It's the prince of data mining....
Steve Wilson