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Analyst Blog
October 12, 2026

Trust, Identity & Control: Every Action Earns Authority

Board Strategy
Enterprise access was designed around a relatively static bargain. Establish an identity, decide what that identity may access, grant the permissions, and assume they remain appropriate until something triggers a review. Authentication has improved, and permissions have become more granular, but the underlying model st...
Esteban Kolsky
Analyst Blog
October 8, 2026

Microsoft Brings More Agentic Intelligence into the Flow of Work for CRM Users

Instead of forcing professionals to log into a separate platform to do business, Microsoft is embedding CRM directly into everyday work tools, turning AI assistance into autonomous execution, modularizing domain knowledge into reusable skills, and opening up clear migration pathways to an agentic future....
Martin Schneider
Analyst Blog
December 6, 2023

Recognising digital government excellence

Digital Safety, Privacy & Cybersecurity
lt;pgt;It's not every day that we recognise a large government agency for its digital transformation, vision, innovation, agility and privacy protection. lt;/pgt; ...
Steve Wilson
Analyst Blog
November 27, 2023

AWS re:Invent 2023: Perspectives for the CIO | Live Blog

New C-Suite
lt;pgt;I'm excited to be live from AWS re:Invent 2023 in Las Vegas. This year's event is packed with announcements about the leading-edge of cloud computing and the hot topic of th...
Dion Hinchcliffe
Analyst Blog
November 17, 2023

Microsoft Ignite 2023: Three big AI takeaways

Data to Decisions
lt;pgt;At Microsoft's Ignite 2023 conference the company fleshed out its generative AI offerings and strategy and, in some places, put some serious distance between it and the comp...
Andy Thurai
Analyst Blog
November 5, 2023

Ignorance of AI is no excuse

New C-Suite
lt;pgt;Is AI going to collide with privacy law? Technology neutral privacy law doesnt care how personal data comes to be held by a computer or a business. Those running network mac...
Steve Wilson