Executive Summary
About This ShortList
Cybersecurity Services continue to play a central role as organizations face a growing volume of threats, expanding attack surfaces, and persistent skills shortages. While enterprises invest heavily in security platforms, many still rely on service providers to design, implement, operate, and continuously improve their security programs. As a result, cybersecurity services remain anchored in two core areas: implementation services and managed services.
Implementation services focus on deploying and integrating security technologies across complex environments that span on-premises infrastructure, cloud platforms, and identity systems. These engagements increasingly require deep expertise across multiple security domains, as well as the ability to align tools, policies, and workflows with business and regulatory requirements. Successful implementation now depends as much on architectural decisions and integration quality as on the technologies themselves.
Managed services are also evolving as security operations become more data-driven and automation-intensive. Service providers are adopting AI-assisted analytics, automation, and agent-based workflows to improve threat detection, investigation, and response. The rise of agentic SOC models is helping providers reduce alert fatigue, accelerate response times, and scale operations without linear increases in staffing. This ShortList highlights service providers that combine strong delivery fundamentals with the ability to apply AI and automation responsibly, helping organizations improve security outcomes while adapting to an increasingly complex and fast-moving threat landscape.
Threshold Criteria
Constellation considers the following criteria for these solutions:
Implementation Services:
Security architecture and deployment expertise
Ability to design and implement security solutions aligned to enterprise architecture, regulatory requirements, and risk posture.Integration across security and IT environments
Proven experience integrating security tools with cloud platforms, identity systems, endpoints, networks, and existing SOC workflows.Program and project execution discipline
Demonstrated ability to deliver complex security projects on time and with minimal operational disruption.Domain breadth across security controls
Experience deploying solutions across multiple domains such as identity security, cloud security, endpoint protection, and security operations.
Managed Services:
24/7 monitoring and incident response
Provides continuous security monitoring, triage, and response across customer environments.AI-assisted detection and investigation
Uses analytics and automation to improve signal quality, accelerate investigations, and reduce manual effort.Agentic SOC and workflow automation
Applies agent-based or automated workflows to handle repetitive tasks, coordinate response actions, and improve SOC efficiency.Scalable service delivery models
Supports enterprises of different sizes and geographies with flexible and repeatable service offerings.
General Criteria for Both Categories:
Outcome-oriented security delivery
Demonstrates the ability to improve measurable security outcomes such as reduced dwell time, faster response, and improved resilience.Global reach and regulatory expertise
Supports customers across regions with knowledge of industry-specific and regional compliance requirements.Operational maturity and customer references
Shows a proven track record of successful engagements across industries.Responsible use of automation and AI
Applies AI and automation in ways that enhance security operations without introducing unmanaged risk.
The Constellation ShortList
Constellation evaluates more than 40 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects market share and internal research.
- ACCENTURE
- CAPGEMINI
- COGNIZANT
- DELOITTE
- EY
- HCLTECH
- IBM
- INFOSYS
- KPMG
- PERSISTENT
- TCS
- WIPRO
Frequency of Evaluation
Each Constellation ShortList is updated at least once per year. Updates may occur after six months if deemed necessary.
Evaluation Services
Constellation clients can work with the analyst and research team to conduct a more thorough discussion of this Constellation ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.