Future, Purpose & Digital Agility: Lessons from Global Leaders | DisrupTV Ep. 251

In DisrupTV Episode 251, hosts R “Ray” Wang and Vala Afshar pull insights from three global visionaries exploring strategy, transformation, and engagement:

  • Jacques Attali – Writer, futurologist, and President of Positive Planet Foundation. He discusses macro trends shaping global futures through a purpose-led lens. 
  • Peter High – President of Metis Strategy, Forbes columnist, and keynote speaker. He shares tactics for leading digital transformation and CX innovation.
  • Asha Aravindakshan – VP of Customer Delight & Operations at Sprinklr. She examines how digital-first approaches drive empathy and exceptional customer experience.

Key Takeaways

1. Leading with Purpose in a Changing World

Jacques Attali conveys that global resilience depends on values, foresight, and the vision to build a positive future aligned with humanity's evolving needs. 

2. Digital Transformation Through CX Mastery

Peter High emphasizes the importance of blending strategy and empathy—leading digital transformation by designing for impact, relevance, and customer-centric growth. 

3. Customer Delight at Digital Speed

Asha Aravindakshan illustrates how digital operations and emotionally intelligent design can deliver seamless, scalable customer delight—turning expectations into opportunities for loyalty.

Final Thoughts

This episode delivers a powerful leadership model rooted in purpose, digital empathy, and adaptability. From global vision with Attali, through strategic tech-driven leadership with High, to customer-first digital execution with Aravindakshan—the baton passes to leaders who design tomorrow today, define transformation by empathy, and drive change with intentional impact.

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