DisrupTV Episode 324: Rethinking Employee Experience, Work-Life Integration & Mental Health in Leadership

In this insightful episode of DisrupTV, hosts R “Ray” Wang and Vala Afshar engage with three distinguished thought leaders:

Tiffani Bova – Global Growth Evangelist at Salesforce and Author of The Experience Mindset

Tiffani Bova is the global customer growth and innovation evangelist at Salesforce and the Wall Street Journal bestselling author of Growth IQ. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. As a Research Fellow at Gartner, her cutting-edge insights helped Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies expand their market share and grow their revenues. She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice. She is also the host of the podcast What’s Next! with Tiffani Bova.

Priya Krishnan – Chief Digital and Transformation Officer at Bright Horizons

Priya Krishnan is the Chief Digital and Transformation Officer at Bright Horizons. Prior to joining Bright Horizons, Priya founded and ran India’s largest childcare business, KLAY. She is the winner of many awards for her work in the space of childcare, including Woman Entrepreneur of the Year, Young Turk, FT1000 for Asia, and Red Herring Asia. Prior to her entrepreneurial stint, Priya had a global career in IT consulting across Singapore, New York, and London, working with companies including Accenture, PwC, Mphasis, EDS, and HP. Priya holds a bachelor’s degree in computer engineering from Bombay University and has an MBA from London Business School. She graduated as valedictorian on both courses. Priya serves on the advisory board for London Business School in addition to managing a trust for a school dedicated to children from marginalized backgrounds in India.

Morra Aarons-Mele – Author of The Anxious Achiever

Morra Aarons-Mele is the author of The Anxious Achiever. She hosts the podcast The Anxious Achiever for LinkedIn Presents, which was a 2020 Webby Awards Honoree and is a top 50 business podcast and 10 management podcast. She is passionate about helping people rethink the relationship between their mental health and their leadership. Her upcoming book on the subject will be published by Harvard Business Review Press in April 2023. Morra is an expert in marketing with a unique understanding of online community and digital-first strategic communications. She helped Hillary Clinton log on for her first Internet chat and has launched digital campaigns for four Presidential candidates, Malala Yousafzai, the United Nations, and many other leading figures and organizations. She founded the marketing agency Women Online and its influencer database, The Mission List, in 2011.

Episode Highlights

This episode delves into critical discussions on:

  • Employee Experience as a Growth Driver: Tiffani Bova emphasizes that a strong employee experience leads to good customer experiences. She discusses how investments in employees are essential for sustainable growth and how outdated technology and processes can hinder employee satisfaction.
  • Work-Life Equation: Priya Krishnan introduces the concept of a "work-life equation," highlighting the need for personalized approaches to work-life balance. She advocates for benefits that cater to diverse employee needs, including those caring for both children and aging parents.
  • Mental Health in Leadership: Morra Aarons-Mele discusses the intersection of anxiety and achievement, urging leaders to acknowledge and address mental health challenges. She explores how organizations can create more mentally healthy teams and the importance of normalizing conversations around mental health in leadership.

Final Thoughts

Episode 324 offers a comprehensive look into the intersections of employee experience, work-life integration, and mental health in leadership. Tiffani Bova's insights into the importance of investing in employees, Priya Krishnan's perspective on personalized work-life balance, and Morra Aarons-Mele's advocacy for mental health awareness provide valuable knowledge for professionals navigating these evolving landscapes. This episode is a must-watch for those interested in understanding the forces shaping the future of work and leadership.

Related Episodes

Expand your understanding with these related DisrupTV episodes:

 

Business Research Themes

Future of Work, Innovation and Product-led Growth, New C-Suite

Roles

Chief Executive Officer, Chief People Officer, Chief Technology Officer