Cyber Resilience, GeoTech Leadership & Brand Trust | DisrupTV Ep. 177
In DisrupTV Episode 177, hosts R “Ray” Wang welcomes two leaders at the front lines of cyber and geo-technology. Liz Miller, VP & Principal Analyst at Constellation Research, guest-hosts the conversation. Guests include Pablo Breuer (executive cybersecurity leader, futurist) and Dr. David A. Bray (Atlantic Council; Institute for Human-Machine Cognition).
Meet the Guests
- Pablo Breuer — Cybersecurity executive and 22-year U.S. Navy veteran with leadership roles spanning SOCOM, NSA, and U.S. Cyber Command; noted for work on dis/misinformation frameworks and protecting critical assets.
- Dr. David A. Bray — Technology and public-purpose leader who incubated the Atlantic Council’s GeoTech initiative; long-time strategist on the geopolitical impacts of new tech and data.
- Liz Miller (Guest Host) — VP & Principal Analyst at Constellation Research focusing on customer experience, modern CMO mandates, and the new security posture required to safeguard brand trust.
Key Takeaways
Disinformation = Strategic Risk
Modern influence operations target people and processes as much as systems. Framework-guided responses (e.g., adversarial misinformation models) and cross-sector playbooks help leaders contain narrative attacks before they escalate into operational issues.
Build Cyber Readiness, Not Just Controls
Effective resilience blends people, process, and technology: practice incident tabletop drills, stress-test supply chains, and adopt “assume breach” mindsets aligned with zero-trust principles.
GeoTech Governance Matters
Tech choices are geopolitical choices. Leaders should align AI/data initiatives with democratic values, transparency, and international collaboration to reduce systemic risk and strengthen societal resilience.
Trust is a CX Metric
Security and privacy are now pillars of customer experience. CMOs and CX leaders must partner with CISOs to protect brand trust, communicate clearly during incidents, and design journeys that respect data rights.
Human–Machine Teaming with Guardrails
Pair human judgment with automation—use AI to surface signals, not to replace accountability. Establish governance that clarifies decision rights, escalation paths, and model oversight.
Notable Insights
- On adversarial narratives: treat misinformation campaigns like ongoing incidents—monitor, attribute where possible, and respond with fact-based countermeasures and community amplification.
- On leadership in turbulence: investing in geo-tech capacity (data, AI, secure infrastructure) is a national- and enterprise-level resilience strategy.
- On CX + security: brand equity depends on visible stewardship of customer data and transparent communication when issues arise.
Final Thoughts
Episode 177 underscores a single through-line: trust. Whether defending against disinformation, governing AI and data across borders, or safeguarding customer relationships, resilient organizations make trust an operating principle—not an afterthought. Build muscle memory with drills, align marketing and security, and anchor tech decisions to values that scale beyond any single tool or trend.
Related Episodes
- Ep. 178: Data Bias, Food Trust Innovation & Enterprise Tech — Caroline Criado Perez, Raj Rao & Ron Miller.
- Ep. 179: Leadership, Digital Transformation & Future of Work — Romi Neustadt, Vijay Sundaram & Nicole France.
- Ep. 180: Innovation Strategy, Enterprise Agility & Leadership — Lauren Cooney, Pat Garrehy & Terri Griffith.
