Results

Insight News
April 23, 2025

ServiceNow eases worries with strong Q1 earnings, Q2 outlook

Data to Decisions
ServiceNow's first quarter should alleviate a bevy of emerging concerns in enterprise technology. The company landed multiple Pro Plus AI deals in the quarter and grew its US publi...
Larry Dignan
Insight News
April 03, 2025

ServiceNow acquires Logik.ai, as it steps up CRM efforts

Data to Decisions
ServiceNow said that the purchase of Logik.ai will expand its reach into CRM. Salesforce said Logik.ai will also accelerate its efforts in sales and order management processes. ...
Larry Dignan
Insight News
March 12, 2025

ServiceNow Yokohama release ups AI agent game

Data to Decisions
ServiceNow launched its Yokohama release of its Now Platform including AI agent orchestration, analytics and a workflow data fabric that integrates apps, data warehouses and lakes,...
Larry Dignan
Insight News
July 24, 2024

ServiceNow Q2 strong, Desai out

Data to Decisions
ServiceNow reported better-than-expected second quarter earnings and announced that president and chief product officer CJ Desai will leave the company after an internal investigat...
Larry Dignan
Analyst Blog
May 05, 2024

Monday's Musing: When The Hunters Become The Hunted

Data to Decisions
lt;pgt;Expect Software Giant Hunters To Soon Be The Hunted In A Digital Giant's Quest For Growthlt;/pgt; lt;pgt;Six of the Magnificent Seven (Microsoft, Apple, Nvidia, Alphabet ...
R "Ray" Wang
Insight News
April 24, 2024

ServiceNow posts strong Q1 touts genAI uptake

Data to Decisions
ServiceNow posted strong first quarter results and said its genAI offerings are the quot;fastest selling in the company’s history.quot; ...
Larry Dignan
Insight News
March 05, 2024

ServiceNow CFO outlines method to Pro Plus SKU pricing

Data to Decisions
ServiceNow CFO Gina Mastantuono said the company's new generative AI SKUs, Pro Plus, is seeing rapid adoption, but it will take time to move the revenue needle. She also provided i...
Larry Dignan
Insight News
January 24, 2024

ServiceNow delivers strong Q4, ups 2024 outlook

Data to Decisions
ServiceNow reported better-than-expected fourth quarter results, delivered revenue growth of 26% and said it landed more than 168 deals with annual contract value topping $1 millio...
Larry Dignan
Insight News
December 18, 2023

ServiceNow acquires UltimateSuite, adds task mining

Data to Decisions
ServiceNow said it will acquire UltimateSuite, a task mining company, in a move that brings the company more in line with automating processes and tasks as well as workflows. ...
Larry Dignan
Insight News
November 29, 2023

AWS, ServiceNow ink 5-year collaboration pact

Data to Decisions
The two companies said they will focus on use cases in manufacturing, supply chain, call centers and cloud transformation. ...
Larry Dignan
Insight News
November 19, 2023

How much generative AI model choice is too much?

Data to Decisions
With enterprises still kicking the tires on large language models (LLMs), use cases and generative AI applications, vendors are big on providing choice, bring-your-own-models and t...
Larry Dignan