Results

Insights News
December 18, 2023

Adobe, Figma call off $20 billion merger

Marketing Transformation
Adobe and Figma are calling off their $20 billion merger since the deal was unlikely to get regulatory approval from the European Commission and UK Competition and Markets Authorit...
Larry Dignan
Insights News
October 30, 2023

Ba da ba ba ba: McDonald's digital experience efforts paying off

Next-Generation Customer Experience
McDonald's said its strong third quarter results were in part driven by digital sales and more than 57 million 90-day active members in its MyMcDonald's rewards program. ...
Larry Dignan
Insights News
October 27, 2023

Software development becomes generative AI's flagship use case

Data to Decisions
Generative AI has its benchmark use case: Developer productivity. Why? Software engineers are pricey and the returns on multiple fronts--costs, developer engagement and overall val...
Larry Dignan
Insights News
October 24, 2023

Ingram Micro's Sanjib Sahoo: Why you need to know DigiOps

Data to Decisions
Ingram Micro's Chief Digital Officer Sanjib Sahoo said his company is approaching its transformation through a lens of DigiOps, which should prioritize business value and then look...
Larry Dignan
Insights News
October 15, 2023

PepsiCo has its technology, process game down

Next-Generation Customer Experience
PepsiCo's second quarter earnings were better than expected, but the real story is that its transformation efforts for processes, supply chain, technology and business services hav...
Larry Dignan
Insights News
September 13, 2023

Adobe raises Creative Cloud prices, adds generative AI credits

Marketing Transformation
Adobe is raising Creative Cloud prices starting Nov. 1 and introducing a credit system for generative AI capabilities across the product suite. As vendors are launching generative...
Larry Dignan
Insights News
August 15, 2023

F5's transformation required new CX approaches

Next-Generation Customer Experience
F5 has become more diversified with software, software-as-a-service and services as well as hardware. Here's what that transformation meant for the customer experience. ...
Larry Dignan