Results

Insight News
June 15, 2016

How IoT Can Supercharge Your CX Strategy

Marketing Transformation
The IoT (Internet of Things) is without question one of the most discussed tech trends in recent times, and the industry is only scratching the surface of its potential today. One ...
Chris Kanaracus
Insight News
June 02, 2016

Microsoft Applies IoT to Dynamics CRM: What It Means

Next-Generation Customer Experience
Microsoft's latest update to Dynamics CRM applies IoT (Internet of Things) principles to the software through a new feature called Connected Field Service. It's one of the latest i...
Chris Kanaracus
Andy Mulholland
Insight News
June 02, 2016

Salesforce Buys Demandware: The Pros and Cons

Matrix Commerce
In a busy week for enterprise software acquisitions, Salesforce's decision to plunk down $2.8 billion for e-commerce platform provider Demandware arguably made the biggest splash. ...
Chris Kanaracus
R "Ray" Wang
Subscribe to Next-Generation Customer Experience