Results

Insight News
August 07, 2023

RingCentral launches RingCX, names new CEO

Next-Generation Customer Experience
lt;pgt;RingCX is a native platform that will include RingCentral's unified communications tools with contact center capabilities as well as generative AI.lt;/pgt; ...
Larry Dignan
Insight News
August 07, 2023

Five9 acquires Aceyus, aims to expand analytics, enterprise reach

Next-Generation Customer Experience
lt;pgt;According to Five9, Aceyus will provide its CX platform with contextual data across disparate systems. Aceyus integration catalog will also boost Five9's data lake.lt;/pgt; ...
Larry Dignan
Insight News
August 07, 2023

Education gets schooled in generative AI

Data to Decisions
lt;pgt;Generative AI, which appears to be initially loved by students and loathed by educators, is coming to education as its embedded in courseware as well as learning management ...
Larry Dignan
Insight News
August 06, 2023

Why Llama 2, open-source models change the LLM game

Data to Decisions
lt;pgt;Here's a look at moving parts to consider as enterprises put Llama 2 through its paces as they craft generative AI use cases.lt;/pgt; ...
Larry Dignan
Andy Thurai
Insight News
August 04, 2023

Salesforce launches Einstein Studio: What you need to know

Data to Decisions
lt;pgt;Salesforce's Einstein Studio, which is generally available, can use custom LLMs along with Einstein GPT's LLMs and remove the need for Extract Transform and Load (ETL).lt;/p...
Larry Dignan
Insight News
August 01, 2023

A futurist’s capstone and AI's impact over the next decade

Data to Decisions
lt;pgt;Lee Rainie, former director of internet research at Pew Research Center, wanted to wind down his career of collecting data with capstone project. Why not predict the best an...
Larry Dignan
Insight News
July 30, 2023

Why AWS may need a new generative AI narrative

Data to Decisions
lt;pgt;Generative AI is a boardroom issue and Microsoft and Google Cloud appear to have the better CXO narrative relative to AWS.lt;/pgt; ...
Larry Dignan
Insight News
July 27, 2023

Intel's Q2 better than expected, issues remain

Tech Optimization
lt;pgt;Intel's PC chip business was down 12% in the second quarter from a year ago to $6.8 billion and its data center and AI business had revenue of $4 billion, down 15% from a ye...
Larry Dignan
Insight News
July 25, 2023

Google Cloud revenue in Q2 tops YouTube ads

Data to Decisions
lt;pgt;Google Cloud revenue in the second quarter of $8 billion topped YouTube ad sales of $7.66 billion.lt;/pgt; ...
Larry Dignan
Insight News
July 20, 2023

Infosys, Wipro, TCS customers pull back, prioritize projects

Tech Optimization
lt;pgt;Indian services giants are optimistic about new technologies such as generative AI but are seeing clients pull back on discretionary projects as they aim for fast returns.lt...
Larry Dignan
Insight News
July 19, 2023

IBM Q2 sees software, AI gains and infrastructure weakness

Data to Decisions
lt;pgt;IBM's second quarter was a mixed bag with software, Red Hat, data and AI and consulting growth but headwinds as hardware sales stumbled as IBM z Systems revenue fell 30%.lt;...
Larry Dignan