Results

Insight News
August 07, 2023

RingCentral launches RingCX, names new CEO

Next-Generation Customer Experience
RingCX is a native platform that will include RingCentral's unified communications tools with contact center capabilities as well as generative AI. ...
Larry Dignan
Insight News
August 07, 2023

Education gets schooled in generative AI

Data to Decisions
Generative AI, which appears to be initially loved by students and loathed by educators, is coming to education as its embedded in courseware as well as learning management systems...
Larry Dignan
Insight News
August 06, 2023

Why Llama 2, open-source models change the LLM game

Data to Decisions
Here's a look at moving parts to consider as enterprises put Llama 2 through its paces as they craft generative AI use cases. ...
Larry Dignan
Andy Thurai
Insight News
August 04, 2023

Salesforce launches Einstein Studio: What you need to know

Data to Decisions
Salesforce's Einstein Studio, which is generally available, can use custom LLMs along with Einstein GPT's LLMs and remove the need for Extract Transform and Load (ETL). ...
Larry Dignan
Insight News
August 03, 2023

Unity Software scales digital twin business

Data to Decisions
Unity is looking to embed generative AI into its digital twin platform that includes data ingestion, creation, visualization, simulation and collaboration tools. ...
Larry Dignan
Insight News
August 02, 2023

RingCentral buys Hopin Events, Sessions: Here's what it means

Next-Generation Customer Experience
Constellation Research analyst Liz Miller follows CX, Unified Communications- and Contact Center-as-a-service. Here's what she had to say about RingCentral's move. ...
Larry Dignan
Insight News
August 01, 2023

A futurist’s capstone and AI's impact over the next decade

Data to Decisions
Lee Rainie, former director of internet research at Pew Research Center, wanted to wind down his career of collecting data with capstone project. Why not predict the best and worst...
Larry Dignan
Insight News
July 30, 2023

Why AWS may need a new generative AI narrative

Data to Decisions
Generative AI is a boardroom issue and Microsoft and Google Cloud appear to have the better CXO narrative relative to AWS. ...
Larry Dignan