Results

CR Conversations
November 16, 2023

CR CX Convos: Intelligence and Context in Modern CX

Marketing Transformation
Is personalization really where CX wants to land? Is it even close to enough? In this installment of CR CX Convos, Liz Miller continues to dive into the details of her last convo w...
Liz Miller
Analyst Blog
November 05, 2023

Ignorance of AI is no excuse

New C-Suite
lt;pgt;Is AI going to collide with privacy law? Technology neutral privacy law doesnt care how personal data comes to be held by a computer or a business. Those running network mac...
Steve Wilson
Insight News
October 13, 2023

JPMorgan Chase: Why we're the biggest tech spender in banking

Data to Decisions
JPMorgan Chase executives were asked a simple question during its third quarter earnings conference call: What's the benefit of spending the most on technology in the banking indus...
Larry Dignan
Insight News
October 13, 2023

Lessons on leadership, life, management via DisrupTV

New C-Suite
DisrupTV at times is one part book club and one part wisdom dispenser with a dash of professional career therapy. Here are some lessons to keep in mind. ...
Larry Dignan
Analyst Blog
October 03, 2023

Research Summary: The Urgent Case For A Chief AI Officer (CAIO)

New C-Suite
lt;pgt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:quot;Verdanaquot;,sans-serifquot;gt;\With artificial intelligence (AI) projects all the rage, organiz...
R "Ray" Wang
Andy Thurai
Insight News
October 03, 2023

Why enterprises will need a chief AI officer

Data to Decisions
Enterprises are prioritizing artificial intelligence projects, but shortchanging the collaboration and orchestration needed across all business functions including HR, IT, finance,...
Larry Dignan
Insight News
September 29, 2023

Will amenities get you back to the office?

Future of Work
Office vacancies are at record levels and developers are hoping to revamp workspaces with amenities. The jury remains out on return to work policies. ...
Larry Dignan
CR Conversations
September 27, 2023

CR CX Convos: SAP CX's Nitin Badjatia Tackles Intelligent CX

New C-Suite
CX and how an organization orchestrates strategies to ensure that this enterprise-wide team sport develops durable profitable relationships with customers is undergoing a massive s...
Liz Miller
Insight News
September 26, 2023

MongoDB steps up generative AI rollout across platform

Data to Decisions
MongoDB launched a series of new features across its platform that illustrates that the company is staying aggressive on adding generative AI tools while remaining focused on devel...
Larry Dignan