Analyst Blog February 07, 2014 How are we to defend anonymity? New C-Suite If anonymity is important, what is the legal basis for defending it?... Steve Wilson
Analyst Blog February 06, 2014 Reduce Support Costs With A Customer Community: Increase Agent Efficiency (Final part) Marketing Transformation Community-Based Support Compliments the Contact Center...
Analyst Blog February 04, 2014 IBM Mail Next - Your New Personal Interaction Manager Future of Work Last week at IBM's annual conference IBM Connect they announced a ... Alan Lepofsky
Analyst Blog January 29, 2014 IBM makes Connections - introduces the Talent Suite at IBMconnect 2014 Future of Work ... Holger Mueller
Analyst Blog January 23, 2014 Workday Update 21 - All about the User Experience ... and some more Tech Optimization On January 23rd Work... Holger Mueller
Analyst Blog January 23, 2014 Customer Conversations are Key to Your Business Marketing Transformation This post is part of the Deep Thoughts at Dreamforce Series of candid int...
Analyst Blog January 21, 2014 Security Isn't Secure New C-Suite That is, information security is not intellectually secure.... Steve Wilson
Orbits Blog January 19, 2014 Time to Bring Down the Search and Social Silos Marketing Transformation ... Gavin Heaton
Analyst Blog January 17, 2014 IBM kicks off the 2014 cloud data center race - why being early and fast matters New C-Suite In a press ... Holger Mueller
Analyst Blog January 17, 2014 Making Personal Analytics Fun New C-Suite These days when people talk about "big data", the most common scenarios invol... Alan Lepofsky
Analyst Blog January 15, 2014 Rise of the Social Enterprise - Game Changers Broadcast New C-Suite Below is the webcast on the rise of the social enterprise that I participated... Alan Lepofsky
Analyst Blog January 12, 2014 News Analysis: New #IBMWatson Business Group Heralds The Commercialization Of Cognitive Computing. Ready For Augmented Humanity? Data to Decisions IBM Launches New Business Group In New York’s Silicon Alleylt;... R "Ray" Wang
Analyst Blog January 11, 2014 Event Report: #NRF14 Preview - Retail's Big Show Hints At Lessons Learned In #MatrixCommerce Marketing Transformation ... R "Ray" Wang
Analyst Blog January 02, 2014 Getting Social with Siebel #4: Can I support other CRM Platforms Matrix Commerce ...
Analyst Blog January 01, 2014 The Snapchat data breach New C-Suite Yesterday it was reported by ... Steve Wilson
Analyst Blog December 26, 2013 The ROI on hacking Target customers' cards New C-Suite An unhappy holiday for Target customers... Steve Wilson
Analyst Blog December 24, 2013 Tuesday's Tip: Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as @Target's) Marketing Transformation Every Brand Should Have A Plan For A Data Breach... R "Ray" Wang
Analyst Blog December 19, 2013 My analysis of the FIDO Alliance Data to Decisions I've written a new Constellation Research "Quark" Report on the FIDO Allia... Steve Wilson
Analyst Blog December 17, 2013 Be the Change you Want to See - Great Future of Work Products Begin with Great Company Culture New C-Suite Company culture: the secret ingredient in the creation of the industr...
Analyst Blog December 11, 2013 Salesforce Chatter: The Collaborative Foundation of Salesforce1 Data to Decisions Today Constellation Research published my latest report, ... Alan Lepofsky
Analyst Blog December 11, 2013 SAP Gets Serious about Open Source, Courts Developers Tech Optimization (and it's about time!)... Holger Mueller
