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Research

Latest Research

Explore our latest publications, videos and analysis to stay ahead of technology trends.
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Big Idea
January 01 2026

Measuring Go-to-Market Success of Agentic AI: Five Critical KPIs

Revenue & Growth Effectiveness
This report outlines five KPIs that growth organizations can leverage to both guide their use of agentic AI tools and measure their effectiveness. These KPIs span from productivity gains for human workers to improvements in business outcomes, including conversion rates and…
Martin Schneider
Customer Story
January 01 2026

Caterpillar’s AI Vision Takes Shape, but Data, Cloud Focus Was the Precursor

Data to Decisions
Caterpillar has plans for AI-enabled features in its construction equipment; autonomy at scale and machine learning with computer vision, sensors, and edge computing. The bigger story, however, may be the years of transformation, data preparation, and technology infrastructure…
Larry Dignan
Analyst Blog

Latest Blog Posts

Enterprise research, distilled. Real-time analysis from the Constellation pipeline.
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Analyst Blog
January 21, 2026

Agentic Automation Doesn’t Fail at Reasoning. It Fails at Inputs.

Data to Decisions
Most enterprise AI failures aren’t caused by bad models. They’re caused by teams trying to scale automation on top of search-era infrastructure. This article is about what breaks after the demo and what you have to build differently.
Michael Ni
Analyst Blog
January 21, 2026

Constellation Research's AI-First Service Firms

Future of Work
Legacy organizations caught between two S-curves must quickly decide whether to start from scratch and migrate, or to modernize their technical debt within their existing organizational structures. Organizations embracing an AI-first approach will make the key architectural shift needed to gain an attacker’s advantage.
R "Ray" Wang
Analyst Blog
January 20, 2026

What's Agentic Commerce Without Infrastructure? (Distillation Aftershots)

Board Strategy
In this issue, we have to talk about agentic commerce, given how much it was discussed at NRF this past week. The last time we addressed it was an intro to the topic; this time, we have more in-depth links for you to read. First, my take.
Esteban Kolsky
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Constellation Research Insights
Explore our latest publications, videos and analysis to stay ahead of technology trends with your editor Larry Dignan
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