Q3 2026 Board Webinar: Enterprise Technology Moves Toward Adaptability
AI remained the dominant technology catalyst in Q3, but the enterprise conversation moved beyond AI itself. The quarter exposed a broader challenge: technology is becoming easier to deploy than organizations are equipped to absorb, redirect, and govern.
Business value, workforce design, enterprise context, architecture, and control are increasingly connected by one requirement: adaptability.
In this quarterly webinar, Chief Distiller and Board Advisor Esteban Kolsky and Constellation founder R "Ray" Wang examine what changed in Q3, why it matters for enterprise technology strategy, and the signals technology leaders should watch as they begin planning for 2027.
The discussion covers:
- Business value: Productivity gains are widespread, but financial impact remains uneven. Technology investment is becoming more conditional as enterprises seek evidence that spending is driving business outcomes.
- Workforce and organization: Technology is changing tasks faster than organizations are redesigning work. The emerging challenge is turning productivity gains into usable capacity while preserving the judgment and experience that still matter.
- Enterprise intelligence and context: AI execution requires more than access to data. Semantics, institutional knowledge, synthetic data, and provenance are turning enterprise context into operating infrastructure.
- Architecture and infrastructure: Enterprises have more models, clouds, providers, and deployment choices than ever. But alternatives only create resilience when they can actually be used. Portability and substitutability are becoming strategic capabilities.
- Trust and control: Authentication and permissions are no longer enough when technology can act independently. Enterprises increasingly need controls over behavior, authority, containment, and execution.
Hear what to watch for in Q4, including whether capital moves when evidence changes, productivity becomes enterprise capacity, context gains stronger provenance, technology alternatives prove viable in practice, and autonomous authority becomes more conditional and reversible.
The larger question entering 2027 is no longer simply how quickly enterprises can adopt new technology. It is how quickly they can change without requiring another major transformation every time the technology cycle changes.
Your Hosts
Esteban Kolsky spent the first part of his professional career working on the customer service front line and in management roles, culminating in early implementations of first-generation CRM tools. In 2000, he became a research analyst at Gartner, focused on CRM, customer service, customer experience management, enterprise feedback management, and voice of the customer, among topics that later became the basis for the current field of CX. During his tenure at Gartner, Kolsky assisted vendors and Global 2000 organizations with their customer strategies. He left Gartner to focus his career on strategic advisory services and influenced all the major software vendors, as well as many smaller vendors, in the CX industry and advised executive leadership teams across industries and countries…...
Read moreR “Ray” Wang is the CEO of Silicon Valley-based Constellation Research Inc. He co-hosts DisrupTV, a weekly enterprise tech and leadership webcast that averages 50,000 views per episode and blogs at www.raywang.org. His ground-breaking best-selling book on digital transformation, Disrupting Digital Business, was published by Harvard Business Review Press in 2015. Ray's new book about Digital Giants and the future of business, titled, Everybody Wants to Rule The World was released in July 2021. Wang is well-quoted and frequently interviewed by media outlets such as the Wall Street Journal, Fox Business, CNBC, Yahoo Finance, Cheddar, and Bloomberg. Short Bio R “Ray” Wang (pronounced WAHNG) is the Founder, Chairman, and Principal Analyst of Silicon Valley-based Constellation Research Inc. He…...
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