Rei Kasai

Rei Kasai is a product and technology executive with 20+ years of experience across AI, customer experience, contact center, and enterprise software. He holds an MBA from UC Berkeley's Haas School of Business.

Rei has built a consistent track record of driving companies to market leadership. At ServiceMax, he served as SVP and Head of Product, leading the field service management company to category leadership and its acquisition by GE Digital. At GE Digital, he served as a business unit leader driving post-merger integration of the ServiceMax platform. At SAP, he served as a global product executive, launching the SAP CX Service Cloud portfolio. Most recently, he served as SVP and Head of Product at Talkdesk, leading product management and AI strategy for a cloud contact center platform serving 1,800+ global enterprises.