Raymond Valencia

Sr Director, Digital Customer Experience
Cinemark
Raymond  Valencia photograph

Ray Valencia is the Senior Director of Digital Customer Experience at Cinemark. In his role he oversees digital product strategy for Cinemark’s website and mobile app including product innovation, A/B testing, personalization and marketing technology. In addition he leads teams focused on web analytics, SEO and content.

Ray is a strategic and analytical digital marketing leader with over 17 years of experience in the consumer and B2B space. He is results-oriented with a proven track record of delivering KPI growth and cultivating teams focused on driving eCommerce and improving the digital customer experience.