Adnan Al-Ghourabi

A technology executive with 20+ years leading digital transformation and operational excellence at Thomson Reuters, S&P Global, IHS Markit, and Dayforce. Directed technology integration for a $44B merger, established global service excellence functions from the ground up, and transformed IT organizations to 99.999% reliability.

An author, professor, and public speaker whose doctoral research at Case Western Reserve University applies scholarly methods to practitioner/leader challenges around AI assimilation, examining how AI moves from pilots into routine organizational practice and what determines whether it takes hold. The research and the operating work inform one another.