Analyst Blog March 05, 2015 The Year of the Customer: Research Points to the New Focus Must Be The Customer Next-Generation Customer Experience Over the years I’ve covered Marketing, Sales, Customer Service and Support, C
Orbits Blog March 03, 2015 The Future of Data – An Ultra Brief Summary Data to Decisions I wrote a lengthy report on the future of data… due to several reasons I neve
Analyst Blog March 01, 2015 Enterprise Healthcare Management (EHM): Healthcare Meets Analytics Future of Work R "Ray" Wang
Analyst Blog February 20, 2015 Is Social Selling Going to Make a Difference in Your Sales Organization? Marketing Transformation
Analyst Blog February 20, 2015 Research Preview: Enterprise Healthcare Management (EHM) Market Overview Future of Work R "Ray" Wang
Analyst Blog February 17, 2015 Business Users Vs. Data Scientist: Will Business Ever Prosper From Big Data? Data to Decisions While Data Scientist and Business Analyst are uncovering incredible insights,
Orbits Blog February 17, 2015 The True Value of Social Business is Still to be Unlocked Marketing Transformation Realising the value of any business initiative – especially when it involves Gavin Heaton
Orbits Blog February 16, 2015 Rethinking Marketing: From Media to Experience Marketing Transformation In the marketing industry, we have been talking, writing and even creating a Gavin Heaton
Analyst Blog February 15, 2015 News Analysis: Rumors On Apple's Foray Into Cars "Project Titan" New C-Suite Project Titan May Put Apple Into The Auto BusinessThe February 13th, R "Ray" Wang
Orbits Blog February 15, 2015 Fixing The Suckiness of Predictive Analytics Matrix Commerce You have been so nice to respond to my publishing of “old” work that was neve
Analyst Blog February 12, 2015 Progress Report - SAP HCM makes progress and consolidates - a lot of moving parts Future of Work Holger Mueller
Analyst Blog February 10, 2015 Market Move – Vector Capital takes Saba Software Private Future of Work Holger Mueller
Orbits Blog February 10, 2015 Data is Eating Marketing: Digital, Social and Mobile in 2015 Marketing Transformation Data. It’s out there. And there is plenty of it. Gavin Heaton
Analyst Blog February 10, 2015 The State of Customer Success Management in 2015 Next-Generation Customer Experience
Analyst Blog January 23, 2015 Why Top Marketers Create Branded Social Networks for Customer Engagement Next-Generation Customer Experience
Analyst Blog January 19, 2015 For retailers and CPG staying alive means living on the edge Matrix Commerce A common thread I heard last week at the
Analyst Blog January 14, 2015 Facebook and LinkedIn tackle the enterprise – what are the implications for the Future of Work? Future of Work In not really surprising lockstep social network giants Facebook and LinkedIn Holger Mueller
Orbits Blog January 13, 2015 Ben & Jerry’s: Aggressive Customer Acquisition During “Low Season” Marketing Transformation
Orbits Blog January 07, 2015 360 Degree Retailing: Reassessing Brick and Mortar Stores Marketing Transformation
Analyst Blog December 11, 2014 Demand – it is a fickle beast Matrix Commerce Understanding customer taste and their buying patterns remains a tricky exerc
Analyst Blog December 11, 2014 Weekly Recap - Weeks of November 28th and December 5th 2014 Future of Work Here are my takeaways of the two weeks: Holger Mueller
