This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
lt;pgt;Enter AI And The Real Fourth Industrial Revolutionlt;/pgt;
lt;pgt;Running out of ideas to inspire, a false fourth industrial revolution was coined by the World Economic F...
lt;pgt;The World Economic Forum's Four Themes Seek To Rebuild Trustlt;/pgt;
lt;pgt;The 54th annual convening at Davos brings 2700 delegates from over 130 countries to officially...
Speaking at CES 2024, Walmart CEO Doug McMillon said: quot;We love what technology can do, but we're building it in a way that creates better careers at the same time. It creates b...
Apple Vision Pro has the potential to reboot the metaverse, augmented reality and virtual reality but mass market adoption is unlikely now. Watch developers instead.
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Some years are all about questions. Other years deliver answers. For enterprise technology, 2024 is likely to be about the answers to generative AI use cases, data strategy and tra...
lt;pgt;Two Year IPO Drought Coming To An Endlt;/pgt;
lt;pgt;In 2023, only 148 companies completed an initial public offering (IPO). This was the worst year on record and followe...
With holiday shopping season underway, retailers see uncertain consumer spending, better inventory positions, lower supply chain costs and customer experience investments they hope...
lt;pgt;Sam Altman just faced his Steve Jobs moment when the OpenAI board fired him on Friday.lt;/pgt;
lt;pgt;The balance between too much governance and not enough innovation wa...
Is personalization really where CX wants to land? Is it even close to enough? In this installment of CR CX Convos, Liz Miller continues to dive into the details of her last convo w...
McDonald's said its strong third quarter results were in part driven by digital sales and more than 57 million 90-day active members in its MyMcDonald's rewards program.
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Generative AI has its benchmark use case: Developer productivity. Why? Software engineers are pricey and the returns on multiple fronts--costs, developer engagement and overall val...
Customer experience has taken a back seat to cost cutting, declines in service and inflation and it's unclear whether new technologies such as generative AI can bail enterprises ou...
CX and how an organization orchestrates strategies to ensure that this enterprise-wide team sport develops durable profitable relationships with customers is undergoing a massive s...
