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Generative AI projects in the enterprise have moved beyond the pilot stage with many use cases going into production. Scaling has been a bit of a challenge, but the maturation of how CxOs are approaching genAI is underway.
Insight Blog
How to Lead in a Disruptive Economy
DisrupTV Episode 367 — with Grant Halloran, Kartik Hosanagar & Steve Dennis
In DisrupTV Episode 367, hosts R “Ray” Wang and Vala Afshar speak with:
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Generative AI projects are gaining steam in the enterprise, but there's a big hurry up and wait vibe to them. Why? Enterprises operate on a continuum and don't have their ERP, cloud and data transformations complete.
This genAI project progression was outlined by Accenture CEO Julie Sweet on the company's third quarter earnings call. Accenture is seeing genAI momentum and has $2 billion in generative AI bookings over the last 9 months but customers without a strong "digital core" are still on the tarmac.
Sweet said:
Insight Blog
Anthropic launched Claude 3.5 Sonnet, its latest large language model (LLM), with availability on Anthropic API, Amazon Bedrock and Google Cloud Vertex AI.
According to Anthropic, Claude 3.5 Sonnet outperforms OpenAI's ChatGPT-4o on multiple metrics with improved price/performance rations.
Claude 3.5 Sonnet will cost $3 per million input tokens and $15 per million output tokens with a 200K token context window. Anthropic said it will also be updating Claude Opus. Here's a look at the benchmarks.
Insight Blog
Target said it will launch Store Companion, a generative AI chatbot designed to help employees boost customer experiences, across its 2,000 stores by August.
The retailer didn't reveal the vendors involved with Store Companion other than it said it designed the chatbot. Target was a reference customer at Google Cloud Next. Store Companion was trained on frequently asked question and process documents from store teams.
Insight Blog
Three well-known generative AI pioneers have formed Safe Superintelligence Inc., a startup that will focus on safe superintelligence (SSI).
In a post, former OpenAI leaders Ilya Sutskever and Daniel Levy and Daniel Gross, a former Y Combinator partner, announced the company's role and mission. Sutskever was OpenAI's chief scientist and Levy was an OpenAI engineer.
Here's the Safe Superintelligence Inc. mission in a nutshell. The three founders wrote:
Insight Blog
Dell Technologies and Supermicro are building an AI factory with Nvidia for Elon Musk's xAI.
The buildout, announced in a post by Dell Technologies CEO Michael Dell, will power Grok, xAI's large language model.
Insight Blog
This week on ConstellationTV episode 82, hear co-hosts Liz Miller and Holger Mueller analyze the latest enterprise #technology news and events (Sales Cloud & GROW from SAP Sapphire, #CX at Pegaworld, #security).
Then watch an interview between R "Ray" Wang and ServiceNow CSO Nick Tzitzon on the latest advancements, efficiencies, and opportunities from the platform company, and learn Holger's top five takeaways from Amazon Web Services (AWS) re:Inforce 2024.
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SurrealDB raised $20 million in venture capital to bring its total to $26 million. The bet: Multi-model databases will be critical to enterprises looking to consolidate multiple databases so developers can move faster.
The financing round was led by FirstMark and Georgian. With AI workloads and multiple data silos, SurrealDB is looking to address developer pain points. The multi-model database also is completely written in the Rust programming language.
Insight Blog
Hewlett Packard Enterprise and Nvidia teamed up to launch a set of private cloud offerings and integrations designed for generative AI workloads. Nvidia AI Computing by HPE will be available in the fall.
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Case Study
Customer Story Spotlight
Virginie Nowak, Group Chief Customer Experience Officer at Access Bank PLC, had an interesting problem to solve: How do you maintain and improve customer experience (CX) at a bank with multiple touchpoints and employee turnover in an emerging market?
Hear from Constellation analyst Andy ThuraI on his top 5 takeaways💡 from IBM THINK 2024:
⚡ The future of #AI is open.
⚡ #GenerativeAI model transparency
⚡ Consulting advantage
⚡ Platform advantage
⚡ IBM Concert
Watch the full #analysis below ⬇
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OpenAI has built momentum by closing a big partnership with Apple, a channel deal with PwC and a series of enterprise wins. These events put an exclamation point on the enterprise traction that OpenAI is seeing directly and raise a big question: Will OpenAI eventually compete with its primary investor Microsoft?
Insight Blog
Preserving Human Ability in the Age of AI
DisrupTV Episode 366 — with Christopher Lochhead & Matt Beane
On DisrupTV Episode 366, hosts R “Ray” Wang and Vala Afshar welcome two forward-thinking minds: Christopher Lochhead, category design legend and co-founder of Category Pirates, and Matt Beane, assistant professor at UC Santa Barbara and author of The Skill Code: How to Save Human Ability in an Age of Intelligent Machines.
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As new technologies such as generative AI and robotics proliferate, the connection between humans will become even more important. That's a high-level takeaway from DisrupTV Episode 366, which took a few interesting turns.
Christopher Lochhead, thirteen-time No. 1 bestselling author and a "godfather" of category design, and Matt Beane, Author of The Skill Code: How to Save Human Ability in an Age of Intelligent Machines and UCSB professor, were the guests that connected the human dots between three seemingly disparate topics.
Insight Blog
GPU instances are taking a larger share of cloud enterprise spending and now are 14% of compute costs compared to 10% a year ago, according to a Datadog report analyzing AWS customer usage.
The report highlights how enterprises are experimenting with training and inference for large language models. A report from Flexera also highlighted how enterprises were experimenting with AI workloads. Datadog said:
Insight Blog
Adobe reported a better-than-expected second quarter as the company expanded its customer base due to generative AI features.
The company reported second-quarter earnings of $3.49 a share on revenue of $5.31 billion, up 10% from a year ago. Non-GAAP earnings in the quarter were $4.48 a share.
Insight Blog
Epicor has acquired two companies in recent months as it rounds out its strategy to infuse artificial intelligence across its ERP platform.
The company, which recently passed the $1 billion mark in annual recurring revenue, on Wednesday announced the acquisition of KYKLO, which provides product information management and lead-gen tools for manufacturers and distributors.
Insight Blog
Liz Miller comes to you LIVE again from #PegaWorld with another CR #CX convo! 📣 This time, with Matt Healy, director of product strategy and marketing at Pegasystems.
Learn how Pegasystems brings together hashtag#applications, systems, #AI, workflows and #automation to improve #customerexperience and customer journeys.
Plus the ever-engaging commentary from Liz Miller about #marketing, #digital technology and more! Watch the full convo below👇
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Broadcom saw strong AI demand in the fiscal second quarter and said VMware accelerated its software business.
The company reported fiscal second quarter net income of $2.12 billion, or $4.42 a share, on revenue of $12.49 billion, up 43% from a year ago. Non-GAAP earnings were $10.96 a share. The company also said it will split its stock 10-for-1 on July 15.
Wall Street was looking for second quarter non-GAAP earnings of $10.84 a share on revenue of $12.1 billion.
Insight Blog
Liz Miller had a chance to catch up with Matthew Camuso, Senior Product Marketing Manager at Pegasystems, while attending #PegaWorld. What does Moose (you gotta watch...there's even a hand signal) think about the intersection point of Marketing, Experience, Data, Analytics and AI? A lot...and they have a blast catching up and talking strategy in the blazing heat of cool Las Vegas.
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Brian Ames, senior manager of production AI and data products at General Motors, said the company has stood up its data factory and plans to layer in generative AI capabilities in the next year.
Insight Blog
Databricks is adding generative AI capabilities via Mosaic AI across its data and AI platform, up its data warehousing game and get more out of data via business intelligence tools. The launches come a week after Databricks acquired Tabular.
Insight Blog