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ShortList

Constellation ShortList™ Campaign to Commerce: All-In-One-Commerce Clouds

Matrix Commerce
About This Constellation ShortList™Matrix Commerce analyzes the disruptive pressures that influence the commerce paradigm. Today, commerce faces rapidly changing business models and new payment options that are often misunderstood and poorly integrated. Analysis based on Matrix…
R Ray Wang
ShortList

Constellation ShortList™ Digital Asset Management (DAM) for High Volume Commerce

Marketing Transformation
About This Constellation ShortList™Digital commerce is filled with immersive, highly visual, dynamically interactive, rapidly available, personalized experiences that capture attention and deliver an immediate vision of how a specific product can fit into a customer's life. From…
Liz Miller
ShortList

Constellation ShortList™ Customer Experience (CX) Operations Services: Global

Marketing Transformation
About This Constellation ShortList™Customer experience (CX) operations services span everything from shaping organization models and defining required technology capabilities to implementing CX technologies and, in some cases, providing technology and operations outsourcing…
R Ray Wang, Liz Miller
ShortList

Constellation ShortList™ Self-Service Data Science & Machine Learning

Data to Decisions
About This Constellation ShortList™ As AI becomes embedded in enterprise decision-making, organizations are moving beyond predictive and diagnostic model development to tools to build AI Applications that support decision automation that is trusted, explainable…
Michael Ni
ShortList

Constellation ShortList™ Digital Transformation Services (DTX): Global

Data to Decisions
About This Constellation ShortList™Digital transformation services (DTX) firms work with clients to reimagine new business models, co-innovate and co-create future solutions, and potentially operate these solutions at scale if needed. Firms can be a systems integrator (SI) or…
R Ray Wang
ShortList

Constellation ShortList™ Marketing Analytics Solutions

Data to Decisions
About This Constellation ShortList™The call for the chief marketing officer to serve as the growth driver and orchestrator for the modern enterprise has amplified the need for marketing analytics tools to quickly evolve from campaign performance trackers into more robust…
Liz Miller
ShortList

Constellation ShortList™ Performance Management Platforms

Data to Decisions
About This Constellation ShortList™Performance management platforms tools are digital solutions that help apply the popular goal-setting framework for defining and tracking objectives as well as their outcomes. Performance management is one of the five key pillars of talent…
Holger Mueller
ShortList

Constellation ShortList™ Healthcare Clinical Communication

Next-Generation Customer Experience
About this Constellation ShortList™With many medical institutions still communicating through pagers and outdated programs, clinical communication technology aims to transform the patient experience and provide enhanced processes for the entire network. Constellation…
R Ray Wang
ShortList

Constellation ShortList™ Product Information Management (PIM)

Marketing Transformation
About This Constellation ShortList™If customer data represents the source of customer truth for an organization, and solutions like customer relationship management (CRM) and customer data platforms (CDP) collect, manage and institutionalize that truth, then a product…
Liz Miller
ShortList

Constellation ShortList™ Distributed Autonomous Organization (DAO) Platforms

Data to Decisions
About This Constellation ShortList™Distributed autonomous organizations (DAOs) are member-owned communities without centralized leadership. A DAO's financial records and rules of operation are usually maintained on a blockchain with many of their rules embodied in code,…
Holger Mueller
ShortList

Constellation ShortList™ AI-powered Virtual SDR Agents

Marketing Transformation
About This Constellation ShortList™ While artificial intelligence (AI) tools have been injected into the sales process for some time, a new wrinkle is deploying Ai-powered digital “SDR agents” to cover some, or all, of the sales prospecting process. AI SDR agents are…
Martin Schneider
ShortList

Constellation ShortList™ Travel Management Platforms

New C-Suite
About This Constellation ShortList™Travel management platforms enable enterprises to not only orchestrate trips but also reduce the time required to book a trip while managing the expenses for employees. Trip orchestration includes the booking of flights, train trips,…
R Ray Wang
ShortList

Constellation ShortList™ Virtual Events: Webcasts and Meetings

Marketing Transformation
About This Constellation ShortList™The modern webinar and video streaming platform has turned the mass broadcast and presentation platforms of old into highly interactive, scalable, dynamic multimedia experiences that allow audiences to engage with speakers and with each other…
Liz Miller
ShortList

Constellation ShortList™ IT Strategy Platforms

New C-Suite
About This Constellation ShortList™IT Strategy Platforms are suites of capabilities that transcend traditional IT planning. These platforms empower businesses to closely align their IT objectives with overarching organizational strategies. They provide robust analytics,…
Holger Mueller
ShortList

Constellation ShortList™ Customer Loyalty and Retention

Matrix Commerce
About This Constellation ShortList™ The global customer loyalty management market continues to grow as both B2C and B2B firms recognize the ability to leverage AI and intelligent workflow to offer more personalized, relevant loyalty offers. In addition, generative and…
Martin Schneider
ShortList

Constellation ShortList™ Healthcare IT Security

Digital Safety, Privacy, and Cybersecurity
About this Constellation ShortList™The next few years will be exciting and innovative for health IT. As organizations embark on a journey to transform into digital enterprises, IT infrastructure will be one of the foundational areas of focus. Constellation sees this market…
R Ray Wang
ShortList

Constellation ShortList™ Compensation Management

New C-Suite
About this Constellation ShortList™Because employee cost is the top cost category in almost all industries, enterprises need to raise the level of how they measure, plan and execute compensation management. The sad reality is that in many organizations, compensation decisions…
Holger Mueller
ShortList

Constellation ShortList™ Partner and Alliance Relationship Management (PARM)

Marketing Transformation
About This Constellation ShortList™ Partnership and Alliance Relationship Management (PARM) software allows vendors to manage partnerships, alliances and indirect channels throughout the customer process. Successful deployment of PARM software enables vendors to…
Martin Schneider
ShortList

Constellation ShortList™ Global HCM Suites

New C-Suite
About this Constellation ShortListA global human capital management (HCM) suite is a collection of key HCM functionality covered by a single vendor across multiple countries. Regarding functionality, Constellation looks for strong HR core and payroll capabilities as the main…
Holger Mueller
ShortList

Constellation ShortList™ Sales Force Automation

Marketing Transformation
About This Constellation ShortList™ Sales force automation (SFA) solutions focus on documenting and addressing the entirety of the sales process - automating actions and outcomes of the go-to-market process as a means to improve productivity of the sales force. Modern…
Martin Schneider
ShortList

Constellation ShortList™ North American Talent Acquisition

New C-Suite
About this Constellation ShortList™The war for talent is being waged harder than ever, with the U.S. economy growing at a faster rate than expected. Midwest towns offer relocation credits to attract workers. Sign-on bonuses are on the rise. This environment requires talent…
Holger Mueller
ShortList

Constellation ShortList™ Sales Engagement Platforms

Marketing Transformation
About This Constellation ShortList™ Sales engagement platforms are designed to drive both seller productivity and a more seamless interaction experience between buyers and sellers. These platforms focus on the mechanics of a seller crafting profitable 1:1 customer…
Martin Schneider
ShortList

Constellation ShortList™ Payroll for North American SMBs

New C-Suite
About this Constellation ShortList™Small and medium-sized businesses (SMBs) face compliance challenges every day. Often, they have limited finance and HR teams who struggle keeping up with a dynamically growing enterprise. It's important for these organizations to have a…
Holger Mueller