Executive Summary
A Brief Analysis of the Four Components of Customer Success on the SAP HANA Platform
SAP’s HANA platform has reached a level of product maturity that calls for a look at the next steps for the product’s overall success in the enterprise software market. Since the emergence of HANA, concerns arose about hardware cost. But recently that cost has come down. So Constellation Research looks further at the cost of implementation and maintenance plus what it will take to make the overall cost/benefit value proposition of HANA into a game changer for SAP customers, SAP partners and SAP itself.